Aug 10, 2026 · 56 min · 10 segments
What actually happens when animal shelters turn away immediate surrenders? In this episode, we take an honest, unvarnished look at the reality of open intake versus managed intake shelters, and…
At a starting point, I think that open intake shelters are a critical part of having a humane community.
And so I think starting with the definition is a really good one, because otherwise it's hard to say, what are we talking about? And for me, an open intake shelter is one that it's going to define its geographic bounds.
So in their case, it's going to be domestic animals, which includes livestock, actually, but they don't have a big farming industry.
We almost got the llama that was running loose, but that was on the other side of the county line.
But within the world of the geographic bounds and the types of animals, an open intake shelter is one that at the end of the day, if interventions don't work, even if the owner just says, I just don't want the animal anymore, at the end of the day, literally that day, They will take the animal if it's before them and the owner is asking.
So it's not just taking in stray animals from the community, but also owned animals from the community that the owners cannot or no longer want to keep.
We have a pet food bank at the shelter that my organization collects donations for or buys food for to keep stocked.
There's a very active free spay-neuter program, and anybody contacting the shelter about surrendering animals or who are surrendering litters of puppies or kittens, they get asked if they want their remaining animals to be spayed or neutered for free or if spaying and neutering would help them keep their animals, and it includes basic vaccinations.
A landlord said this animal has to be altered and it has to be up to date on rabies.
We have paid for private trainers to work with people where it's not a true aggression issue, but there are issues of compatibility in the house.
So I think it's great to offer resources and to ask people, how long can you hold on them for? If you are being evicted, when is that? And how long can you keep the animals? Can we schedule this in a week or two? But if the person at the end of the day says, No, I need the animal gone now.
At a starting point, I think that open intake shelters are a critical part of having a humane community.
And so I think starting with the definition is a really good one, because otherwise it's hard to say, what are we talking about? And for me, an open intake shelter is one that it's going to define its geographic bounds.
So in their case, it's going to be domestic animals, which includes livestock, actually, but they don't have a big farming industry.
We almost got the llama that was running loose, but that was on the other side of the county line.
But within the world of the geographic bounds and the types of animals, an open intake shelter is one that at the end of the day, if interventions don't work, even if the owner just says, I just don't want the animal anymore, at the end of the day, literally that day, They will take the animal if it's before them and the owner is asking.
So it's not just taking in stray animals from the community, but also owned animals from the community that the owners cannot or no longer want to keep.
We have a pet food bank at the shelter that my organization collects donations for or buys food for to keep stocked.
There's a very active free spay-neuter program, and anybody contacting the shelter about surrendering animals or who are surrendering litters of puppies or kittens, they get asked if they want their remaining animals to be spayed or neutered for free or if spaying and neutering would help them keep their animals, and it includes basic vaccinations.
A landlord said this animal has to be altered and it has to be up to date on rabies.
We have paid for private trainers to work with people where it's not a true aggression issue, but there are issues of compatibility in the house.
So I think it's great to offer resources and to ask people, how long can you hold on them for? If you are being evicted, when is that? And how long can you keep the animals? Can we schedule this in a week or two? But if the person at the end of the day says, No, I need the animal gone now.
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