Oct 6, 2026 ยท 47 min ยท 12 segments
SEASON 2 - EPISODE 40 ๐ ๐ ๐ซ๐จ๐ฆ ๐ฅ๐๐๐ฏ๐ข๐ง๐ ๐ก๐ข๐ฌ ๐ก๐จ๐ฆ๐๐ฅ๐๐ง๐ ๐จ๐ ๐๐ฎ๐ ๐จ๐ฌ๐ฅ๐๐ฏ๐ข๐ ๐ญ๐จ ๐๐ฎ๐ข๐ฅ๐๐ข๐ง๐ ๐๐ง๐ ๐๐ฑ๐ข๐ญ๐ข๐ง๐ ๐ ๐๐-๐ฒ๐๐๐ซ ๐-๐๐จ๐ฆ๐ฆ๐๐ซ๐๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌโฆ
Viktor PopovicsGuestRob SarnieHostI love the pivot, how you got into it, because I was thinking, like, aeronautical, and now you're into power washing, but you bridge that nicely with your story.
So, okay, it makes sense, right? You don't know what your next opportunity is going to be.
What was some of those biggest learnings, especially in e-commerce, right? And you were more commercial.
Do I have that right? Or were you residential and commercial with Ultimate Washer?

It was, we tailored for both, but most, I would say 80% of our business went to the businesses.

So that's, yeah, I mean, I would say the lessons as far as, I would say the biggest lessons is that growth alone does not make the business strong, right? You know, you can, you can learn and you can personally have that personal growth, but as well, you have to learn to build the systems, right? When you, If you keep everything in your memory as a founder, that's when the company stalls.

So you have to build the systems and then you have to build SOPs and everybody has to be on the same page that way.

So again, not depending on founders' memories, I think is another growth of personal development that one has to go through as a small business owner.
And how many employees did you have when you started? It was two, you and your friend.
But then what was it when you sold in, I think you said in 2024, how many employees did you have? Or would you always keep it nice and tight so you could actually, you know, keep your eye on things?

And you have to be really careful with resources and, you know, you, you, specialties, you know, like accountants and you have, we had, I always had somebody to deal with the website because of the price updates, obviously the salespeople and you had, so yeah, you have to be very careful how you spend your cash when you're small like that.

And especially in the early, you know, e-commerce too, right? And the infrastructure wasn't in place.
No pun intended with the washer, right? It didn't just flow, right? It was getting built along the way and learnings and new technology.
I love the pivot, how you got into it, because I was thinking, like, aeronautical, and now you're into power washing, but you bridge that nicely with your story.
So, okay, it makes sense, right? You don't know what your next opportunity is going to be.
What was some of those biggest learnings, especially in e-commerce, right? And you were more commercial.
Do I have that right? Or were you residential and commercial with Ultimate Washer?

It was, we tailored for both, but most, I would say 80% of our business went to the businesses.

So that's, yeah, I mean, I would say the lessons as far as, I would say the biggest lessons is that growth alone does not make the business strong, right? You know, you can, you can learn and you can personally have that personal growth, but as well, you have to learn to build the systems, right? When you, If you keep everything in your memory as a founder, that's when the company stalls.

So you have to build the systems and then you have to build SOPs and everybody has to be on the same page that way.

So again, not depending on founders' memories, I think is another growth of personal development that one has to go through as a small business owner.
And how many employees did you have when you started? It was two, you and your friend.
But then what was it when you sold in, I think you said in 2024, how many employees did you have? Or would you always keep it nice and tight so you could actually, you know, keep your eye on things?

And you have to be really careful with resources and, you know, you, you, specialties, you know, like accountants and you have, we had, I always had somebody to deal with the website because of the price updates, obviously the salespeople and you had, so yeah, you have to be very careful how you spend your cash when you're small like that.

And especially in the early, you know, e-commerce too, right? And the infrastructure wasn't in place.
No pun intended with the washer, right? It didn't just flow, right? It was getting built along the way and learnings and new technology.
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