Jul 6, 2026 · 44 min · 10 segments
Disruption has become a permanent fixture in the business landscape, making resilience one of the most important drivers of long-term performance. In this episode, Tracey Walker, CEO of SHRM Linkage…
Tracy WalkerGuest
Jerry WanHostManager effectiveness directly impacts performance, retention, and cost.
People are stressed and they're stressed because of their people manager.
Traditional training builds awareness, but often fails to change behavior.
CIRM developed this thing called PMQ.
That stands for People Manager Qualification.
PMQ.
Teach managers how to manage.
How to be more effective, more empathetic, more understanding, and better motivators of people.
Driving behavior change when it matters most.
Where the plus part comes
in is lifeguides.
We unleashed the power of every employee.
If your manager was better and you were feeling mentally well and safe.
What LifeGuides does is serve as that coach to connect with another human being who can help you navigate through all those real life examples that relate to you from the things that you learned in that training.
PMQ Plus is an addition to my toolbox.
I've seen a better relationship with my managers and how they collaborate, how they work with each other.
There's not that stress anymore because they feel like they have somebody to release.
That's why we
created this PMQ Plus.
LifeGuides plus Charms PMQ.
Increased performance.
Get PMQ Plus today.
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Manager effectiveness directly impacts performance, retention, and cost.
People are stressed and they're stressed because of their people manager.
Traditional training builds awareness, but often fails to change behavior.
CIRM developed this thing called PMQ.
That stands for People Manager Qualification.
PMQ.
Teach managers how to manage.
How to be more effective, more empathetic, more understanding, and better motivators of people.
Driving behavior change when it matters most.
Where the plus part comes
in is lifeguides.
We unleashed the power of every employee.
If your manager was better and you were feeling mentally well and safe.
What LifeGuides does is serve as that coach to connect with another human being who can help you navigate through all those real life examples that relate to you from the things that you learned in that training.
PMQ Plus is an addition to my toolbox.
I've seen a better relationship with my managers and how they collaborate, how they work with each other.
There's not that stress anymore because they feel like they have somebody to release.
That's why we
created this PMQ Plus.
LifeGuides plus Charms PMQ.
Increased performance.
Get PMQ Plus today.