Jul 7, 2026 · 20 min · 13 segments
Fraud leaders at banks and credit unions aren't asking whether AI belongs in the fraud stack. They're asking whom they can trust to build with. Jeff Scott, Q2's managing director, Fraud Intelligence…
Jim YoungHost
So, Jeff, what sort of sparked the idea for this particular episode was a post you wrote on LinkedIn.
And I highly recommend that our listeners follow Jeff on LinkedIn to get his thoughts on fraud in the financial industry.
But anyways, shortly after that, after Connect, you wrote that the event for you felt like an inflection point.
Yeah, Jim, and it's not a word that I would use lightly, but when I walked out of Connect, I was sort of convinced that this is a different moment than we had sort of been in before.
You know, a year ago, the question was, do we really need AI in our fraud stack or is this real yet? This year, nobody was asking that question.
The question was more, who do we trust to build this with us? So it wasn't really even a technology conversation.
And I sort of felt like the vendors who spent the last two to three years actually trying to ship AI into production, running example detectors in real customer environments and being honest about You know, what works, what doesn't work are the ones who are, you know, going to be at the table.
So, Jeff, what sort of sparked the idea for this particular episode was a post you wrote on LinkedIn.
And I highly recommend that our listeners follow Jeff on LinkedIn to get his thoughts on fraud in the financial industry.
But anyways, shortly after that, after Connect, you wrote that the event for you felt like an inflection point.
Yeah, Jim, and it's not a word that I would use lightly, but when I walked out of Connect, I was sort of convinced that this is a different moment than we had sort of been in before.
You know, a year ago, the question was, do we really need AI in our fraud stack or is this real yet? This year, nobody was asking that question.
The question was more, who do we trust to build this with us? So it wasn't really even a technology conversation.
And I sort of felt like the vendors who spent the last two to three years actually trying to ship AI into production, running example detectors in real customer environments and being honest about You know, what works, what doesn't work are the ones who are, you know, going to be at the table.
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