Oct 26, 2026 · 18 min · 10 segments
Rise Up with ServiceNow is a global workforce development program that gives people the skills and support to start a career in technology. In this episode of The Honor Roll, host Jasmine Coleman sits…
Jasmine ColemanHostWhen we joined about two years ago, Rise Up had a strong foundation in technical training.
Our opportunity was to build on that and strengthen the career readiness side.
helping participants create stronger resumes, LinkedIn profiles, prepare for interviews and communicate the value of what they were learning.
We also wanted to create a stronger sense of community, highlight more students' stories and make graduates know that they had a team supporting them beyond the training.
Even introducing graduation, which is something that Gina started, those graduation celebrations became an important part of that.
It gave us a chance to recognize their hard work and celebrate what came next.
What we see it becoming now is much more than just a training program, but a program that really tells individuals that they can take that leap of faith and really get behind a program like this because we'll be behind them in their success.
Yeah, I'd also like to add that when we joined back then, and we joined a month apart, so Roberto started and four weeks later, I started working under Rise Up.
And when I joined, the program was really focused on training and development, but then it shifted to employability.
So we came in to develop curriculum and launched the first professional development sessions for students while they were in the cohort.
We wanted to ensure that they were self-sufficient and that they knew how to work on their own cover letters, their resumes, their LinkedIn profiles, etc.
that they had their elevator pitch ready, right, to promote themselves and build confidence.
But we also started offering mock interview sessions because we wanted them to be prepared and know how to apply and land a job and really build that confidence.
And then also, Roberto, you started leading the dev app project that you probably want to elaborate a little bit on, because I know that that wasn't running when we started.
This hands-on app dev project was an opportunity for two of our Rise Up alumni who had just taken their time to volunteer to give back to Rise Up graduates, an opportunity for them to continue to build on their PDIs, their personal developer instances, which they get to actually learn how to use during the training.
And when I first started, they were just kind of testing the grounds a little bit with it.
And many of those participants had an opportunity to really say, wow, this is amazing because I get to exercise the skills and I really get to put into practice what it is that I just learned from my 10, 12 weeks of training.
Now, where we currently are right now, where these two rise up alumni are that they are our vendors.
They have a program that's not running just in AMS, but it's running globally.
When we joined about two years ago, Rise Up had a strong foundation in technical training.
Our opportunity was to build on that and strengthen the career readiness side.
helping participants create stronger resumes, LinkedIn profiles, prepare for interviews and communicate the value of what they were learning.
We also wanted to create a stronger sense of community, highlight more students' stories and make graduates know that they had a team supporting them beyond the training.
Even introducing graduation, which is something that Gina started, those graduation celebrations became an important part of that.
It gave us a chance to recognize their hard work and celebrate what came next.
What we see it becoming now is much more than just a training program, but a program that really tells individuals that they can take that leap of faith and really get behind a program like this because we'll be behind them in their success.
Yeah, I'd also like to add that when we joined back then, and we joined a month apart, so Roberto started and four weeks later, I started working under Rise Up.
And when I joined, the program was really focused on training and development, but then it shifted to employability.
So we came in to develop curriculum and launched the first professional development sessions for students while they were in the cohort.
We wanted to ensure that they were self-sufficient and that they knew how to work on their own cover letters, their resumes, their LinkedIn profiles, etc.
that they had their elevator pitch ready, right, to promote themselves and build confidence.
But we also started offering mock interview sessions because we wanted them to be prepared and know how to apply and land a job and really build that confidence.
And then also, Roberto, you started leading the dev app project that you probably want to elaborate a little bit on, because I know that that wasn't running when we started.
This hands-on app dev project was an opportunity for two of our Rise Up alumni who had just taken their time to volunteer to give back to Rise Up graduates, an opportunity for them to continue to build on their PDIs, their personal developer instances, which they get to actually learn how to use during the training.
And when I first started, they were just kind of testing the grounds a little bit with it.
And many of those participants had an opportunity to really say, wow, this is amazing because I get to exercise the skills and I really get to put into practice what it is that I just learned from my 10, 12 weeks of training.
Now, where we currently are right now, where these two rise up alumni are that they are our vendors.
They have a program that's not running just in AMS, but it's running globally.
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