Oct 1, 2026 · 29 min · 13 segments
In this episode of the Hidden Currents Podcast, Paraic Mac Donnchadha speaks with Geoff Roberts, owner of Developing Minds, about the role of trust, relationships, and listening in creating successful…
That sounds very significant and like a real accomplishment because so many times you see people that are told to cut the cost but increase performance and that's not easily done.
What would you say were the the secrets to success if there's such a glib way of describing what you actually did?
And that was the key, really, that we would go in and say, look, this is our aim.
Please, will you work with us? And they would always work with us to begin with.
You know, what they know better than anybody sat in some fancy office in head office could possibly do.
What's wrong? What needs fixing? What gets in your way? And then go and do it.
And there was an operating principle, which was, you know, do it first and ask for forgiveness later, because you're more likely to get forgiveness than permission.
But this idea of doing things quickly was really instilled in me by a boss that I once had, a guy called John Dunlop, who he took on a new role.
And he grew people's confidence by delivering what they needed, by doing what he said he would do and by doing it quickly.
And I will never forget John coming back and telling me a story about going to one of our depots, talking to the lads about what was needed.
That sounds very significant and like a real accomplishment because so many times you see people that are told to cut the cost but increase performance and that's not easily done.
What would you say were the the secrets to success if there's such a glib way of describing what you actually did?
And that was the key, really, that we would go in and say, look, this is our aim.
Please, will you work with us? And they would always work with us to begin with.
You know, what they know better than anybody sat in some fancy office in head office could possibly do.
What's wrong? What needs fixing? What gets in your way? And then go and do it.
And there was an operating principle, which was, you know, do it first and ask for forgiveness later, because you're more likely to get forgiveness than permission.
But this idea of doing things quickly was really instilled in me by a boss that I once had, a guy called John Dunlop, who he took on a new role.
And he grew people's confidence by delivering what they needed, by doing what he said he would do and by doing it quickly.
And I will never forget John coming back and telling me a story about going to one of our depots, talking to the lads about what was needed.
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