When Should You...

When should you take money for jobs, and how does that type of job change timings, Andy?

[exhales] Well, to be honest with you, I've always took a deposit now because things happened in the past where, I mean, I've even turned up on a job-

Mm

... turned up on a job with the lads in the van with all the heating in the back.

Yeah.

A full central heating kit.

Monday morning, got there at eight o'clock.

Sat outside, r- ringing and ringing, no answer.

I'm ringing and ringing.

It's one of me friends as well.

It's w- it's a friend who I know.

Yeah.

And it ended up where I've m- he managed to just answer the phone.

He's all embarrassed.

He says, "Andy, I can't afford to do it."

Oh, what?

I was like, "Well, that's all right then.

I'll just fu- I'll go and put all this stuff back again and-

Yeah

... hang these two plumbers up." So yeah, from that day on, realistically, I took a deposit then because then I feel that that ties me to the customer and the customer to me.

Yeah.

Um, and-

I think once you're bitten, isn't it, you sort of go-

Yeah, you realize then you've been an absolute pudding.

Yeah.