Aug 8, 2026 · 26 min · 9 segments
This week on The Digital Access Show, Laetitia Thompson from the Centre for Accessibility Australia explores how social media can both help and hinder digital accessibility. Drawing on her experience…
Laetitia ThompsonGuest
Narelle WrightHost
Look, okay, I know there's a whole argument out there about whether social media is good or whether social media is bad.

I'm looking back at my childhood and because I'm a millennial when I was younger there wasn't really the internet as we know it today and I kind of had a bit of an isolated childhood in that respect because I lived up in the hills in Western Australia it wasn't that easy to you know socialize so I am all for um people being able to find their community online um meet up with each other network with each other especially people with disability because um Oftentimes you can't just pop next door to someone with a disability that's similar to you, but communities online bring you together from all around Australia and the world.

So look, I could ramble on about how much I love social media, but there are some inaccessibility to it.

But the good news in that is if you tweak a few things, you can actually make social media pretty accessible which is you know what we are aim to do both you and me and our listeners so yeah

And you actually make a really good point about social media being a way that a lot of, well, the only way that a lot of people with disability can contact each other.

And I do use social media because I know I'm never going to be able to get to the Kimberleys or Derby.

I sit and with the limited side I've got left, very limited, I can actually be there with them in spirit.

And so it's really not even just keeping in contact with people with the same disability.

It's keeping in contact with your friends in a way because you can't do it any other way.


I know that there is a lot of issues with social media, but I just think the benefits really are exceptional, in my opinion, anyway.

Look, okay, I know there's a whole argument out there about whether social media is good or whether social media is bad.

I'm looking back at my childhood and because I'm a millennial when I was younger there wasn't really the internet as we know it today and I kind of had a bit of an isolated childhood in that respect because I lived up in the hills in Western Australia it wasn't that easy to you know socialize so I am all for um people being able to find their community online um meet up with each other network with each other especially people with disability because um Oftentimes you can't just pop next door to someone with a disability that's similar to you, but communities online bring you together from all around Australia and the world.

So look, I could ramble on about how much I love social media, but there are some inaccessibility to it.

But the good news in that is if you tweak a few things, you can actually make social media pretty accessible which is you know what we are aim to do both you and me and our listeners so yeah

And you actually make a really good point about social media being a way that a lot of, well, the only way that a lot of people with disability can contact each other.

And I do use social media because I know I'm never going to be able to get to the Kimberleys or Derby.

I sit and with the limited side I've got left, very limited, I can actually be there with them in spirit.

And so it's really not even just keeping in contact with people with the same disability.

It's keeping in contact with your friends in a way because you can't do it any other way.


I know that there is a lot of issues with social media, but I just think the benefits really are exceptional, in my opinion, anyway.
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