Alan ParkerGuestNarelle WrightHost
How do we use words that actually tell the person what it is we're talking about? So if we look at your screen behind you, you've got the digital access show.
Ease of understanding.
Yes.
And it's driving me crazy, Alan, and I'll throw one more at you.
Person-centred.
I know it's two words, but I hear it all the time.
Person-centred choice control.

And I would say, rather than person-centred, I'd like to write the word be considerate.

Step into the other person's shoes and find out and consider what they might be thinking, needing or feeling.

How do we use words that actually tell the person what it is we're talking about? So if we look at your screen behind you, you've got the digital access show.
Ease of understanding.
Yes.
And it's driving me crazy, Alan, and I'll throw one more at you.
Person-centred.
I know it's two words, but I hear it all the time.
Person-centred choice control.

And I would say, rather than person-centred, I'd like to write the word be considerate.

Step into the other person's shoes and find out and consider what they might be thinking, needing or feeling.
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