Sep 21, 2026 · 22 min · 8 segments
Everyone wants to fix healthcare. Almost nobody understands it from the inside. That single gap, between the outsiders trying to disrupt the system and the reality of how the system actually works, is…
So you spent basically two decades or so right inside healthcare, scaling technology at Elevance, again, one of the biggest players in the country.
So take us through that, right? How did those years on the inside shape the way you now see the founders trying to break in from the outside?
And so what I was doing is at Elevance Health, I was working with them implementing internally solutions, right? So Elements Health is a very, very big company.
So some solutions that we would implement for one of the business units where we wanted to implement it in another business unit, I would see the struggles of not having all the different stakeholders at the table that you needed, especially in a regulated market.
So I bring my background from technology consulting and healthcare to see what needs to happen for those solutions to be implemented correctly.
So when I'm talking about the stakeholders at the table, for example, solutions that we would implement on the commercial side, where we wanted to implement them for Medicaid, we needed additional stakeholders.
We needed regulatory compliance and other players that we needed there from the beginning for them to tell us what were the steps that we needed to follow in addition to what we had done on the commercial side.
And you said that deploying and scaling technology in health care, you know, basically can be or can feel impossible even for, you know, for generally groundbreaking products.
And what is it about the industry, the regulation, the pays or incentives that kill startups, right, that would have thrived anywhere else?
But our U.S. healthcare industry is probably the most complex healthcare industry in the world.
And those of us who are coming from abroad understand how it's different in other places and how here it might be a lot more complex.
And a lot of that complexity comes from payment, right? Who pays for your care? And what happens is that those complexities make it so that just getting care is not just a matter of calling the doctor's office, making an appointment and going.
What happens behind the scenes can take weeks and the processes are very onerous, especially for the patient.
So you spent basically two decades or so right inside healthcare, scaling technology at Elevance, again, one of the biggest players in the country.
So take us through that, right? How did those years on the inside shape the way you now see the founders trying to break in from the outside?
And so what I was doing is at Elevance Health, I was working with them implementing internally solutions, right? So Elements Health is a very, very big company.
So some solutions that we would implement for one of the business units where we wanted to implement it in another business unit, I would see the struggles of not having all the different stakeholders at the table that you needed, especially in a regulated market.
So I bring my background from technology consulting and healthcare to see what needs to happen for those solutions to be implemented correctly.
So when I'm talking about the stakeholders at the table, for example, solutions that we would implement on the commercial side, where we wanted to implement them for Medicaid, we needed additional stakeholders.
We needed regulatory compliance and other players that we needed there from the beginning for them to tell us what were the steps that we needed to follow in addition to what we had done on the commercial side.
And you said that deploying and scaling technology in health care, you know, basically can be or can feel impossible even for, you know, for generally groundbreaking products.
And what is it about the industry, the regulation, the pays or incentives that kill startups, right, that would have thrived anywhere else?
But our U.S. healthcare industry is probably the most complex healthcare industry in the world.
And those of us who are coming from abroad understand how it's different in other places and how here it might be a lot more complex.
And a lot of that complexity comes from payment, right? Who pays for your care? And what happens is that those complexities make it so that just getting care is not just a matter of calling the doctor's office, making an appointment and going.
What happens behind the scenes can take weeks and the processes are very onerous, especially for the patient.
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