Oct 14, 2026 · 23 min · 9 segments
Kayleigh Clover helped her clients win awards for years before she dared enter one herself. She tells the Business Awards Show what finally convinced her to have a go. Kayleigh, founder of Little…
Debbie GilbertHost
So talk us through what that actually means and how that translates into marketing activities.

What should business owners really be doing right now? What's your methodology?
excellent for businesses to become more streamlined, to automate their processes, to have that admin assistant there at the drop of a hat.
Where I'm seeing a lot of businesses using AI in not the best ways are producing creatives for marketing purposes.
It's really difficult to get across because obviously in the current economic climate, businesses are struggling.
But the ones that are doing it using AI in specific ways are, It's just not working.
People are craving connection now, human connection, and in real life events are having a huge comeback because people just want, it's such an icky word, but authenticity.
It's probably banded about far too much, that word, but it is so incredibly important.
People want to see the raw, the... uncurated side of life and people and it's what people resonate with particularly in social media people will scroll past and ai generated graphic or video or image and and not connect with it on any level whereas if you've got a person face to camera a real person talking directly to you about something raw you're going to stop and you're going to engage with that content.
So yeah, I definitely advise business owners, yes, use AI to streamline your processes and to be your kind of admin support assistant.
But in terms of taking shortcuts with design and creating images and things, try and find another way if your goal is to increase your awareness to your audience.

So showing what's going on behind the scenes is really important now, isn't it? And talking about what the challenges are that you're faced with in your business and talking about your products, obviously.
Assuming we're talking about social media and yeah, pure mixture of content and just as much human in that content as you.
Even when it comes to like some of our food and beverage clients, the is interesting if you take, let's say, just a basic photo of a cup of tea.
curated uh someone yeah a kitchen cup of tea if you put a hand in that or some kind of movement some kind of human element in that the engagement on that image will go up far more than if it was just the product on its own because people engage with people and not just product

So talk us through what that actually means and how that translates into marketing activities.

What should business owners really be doing right now? What's your methodology?
excellent for businesses to become more streamlined, to automate their processes, to have that admin assistant there at the drop of a hat.
Where I'm seeing a lot of businesses using AI in not the best ways are producing creatives for marketing purposes.
It's really difficult to get across because obviously in the current economic climate, businesses are struggling.
But the ones that are doing it using AI in specific ways are, It's just not working.
People are craving connection now, human connection, and in real life events are having a huge comeback because people just want, it's such an icky word, but authenticity.
It's probably banded about far too much, that word, but it is so incredibly important.
People want to see the raw, the... uncurated side of life and people and it's what people resonate with particularly in social media people will scroll past and ai generated graphic or video or image and and not connect with it on any level whereas if you've got a person face to camera a real person talking directly to you about something raw you're going to stop and you're going to engage with that content.
So yeah, I definitely advise business owners, yes, use AI to streamline your processes and to be your kind of admin support assistant.
But in terms of taking shortcuts with design and creating images and things, try and find another way if your goal is to increase your awareness to your audience.

So showing what's going on behind the scenes is really important now, isn't it? And talking about what the challenges are that you're faced with in your business and talking about your products, obviously.
Assuming we're talking about social media and yeah, pure mixture of content and just as much human in that content as you.
Even when it comes to like some of our food and beverage clients, the is interesting if you take, let's say, just a basic photo of a cup of tea.
curated uh someone yeah a kitchen cup of tea if you put a hand in that or some kind of movement some kind of human element in that the engagement on that image will go up far more than if it was just the product on its own because people engage with people and not just product
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