The Admin Spotlight: Behind the Front Desk
Aug 17, 2026 · 28 min · 12 segments
Rikki Hurt is an Executive Assistant with a diverse background in operations, project management, HR, finance, and small business ownership. Although she had begun transitioning away from the EA…
Molly DenhamHost
Rikki HurtGuesttime to chat with an administrative professional, share personal stories, professional journeys, and get thoughts from those of us who work tirelessly
admin spotlight behind the front desk is sponsored by VAST.
Awesome, thank you.
So for more than 20 years, Ricky has led the
operational, people, and organizational side of business across multiple industries, helping companies stabilize, grow, and operate with intention.
She has a natural ability to walk into a situation, understand what's happening beneath the surface, and identify what needs to be built, fixed, or simplified.
She sees patterns others may not see and can take unfamiliar systems or problems and make sense of them almost immediately.
She has built onboarding programs, compliance frameworks, payroll and financial workflows, leadership development programs, and multi-state operational infrastructure, often from the ground up.
She has coached leaders, coordinated large teams, and stabilized environments that were previously chaotic.
All of this stems from caring deeply about people, quality, and doing work with integrity.
She drives organizations to function in a way that feels stable, efficient, and human.
Rick, we've had to reschedule this a couple of times because, well, life happens for both you and you and I.
Before we delve into our discussion, I gave your career overview, but we want to learn a bit more about you personally.
How did you become an admin professional and can you walk us through the personal side of your journey and how you got to where you are today?
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time to chat with an administrative professional, share personal stories, professional journeys, and get thoughts from those of us who work tirelessly
admin spotlight behind the front desk is sponsored by VAST.
Awesome, thank you.
So for more than 20 years, Ricky has led the
operational, people, and organizational side of business across multiple industries, helping companies stabilize, grow, and operate with intention.
She has a natural ability to walk into a situation, understand what's happening beneath the surface, and identify what needs to be built, fixed, or simplified.
She sees patterns others may not see and can take unfamiliar systems or problems and make sense of them almost immediately.
She has built onboarding programs, compliance frameworks, payroll and financial workflows, leadership development programs, and multi-state operational infrastructure, often from the ground up.
She has coached leaders, coordinated large teams, and stabilized environments that were previously chaotic.
All of this stems from caring deeply about people, quality, and doing work with integrity.
She drives organizations to function in a way that feels stable, efficient, and human.
Rick, we've had to reschedule this a couple of times because, well, life happens for both you and you and I.
Before we delve into our discussion, I gave your career overview, but we want to learn a bit more about you personally.
How did you become an admin professional and can you walk us through the personal side of your journey and how you got to where you are today?
