Episode 12: Artificial Intelligence (AI) in Social Work

Artificial Intelligence (AI) is becoming an increasingly common part of social work and higher education - but where does it fit within professional practice? In this episode, our hosts explore the opportunities, challenges and ethical considerations of using AI in social work. They discuss why they see AI as a tool to support practice rather than a replacement for professional judgement, critical thinking or analysis. The conversation reflects on how AI can help reduce administrative tasks such as recording, organising information and drafting reports, allowing practitioners to spend more time focusing on meaningful conversations and relationship-based practice. The hosts also share their experience of using AI to support supervision, explaining how AI-assisted note-taking can help maintain engagement in reflective discussions while reducing the pressure of recording every detail. The episode also tackles some common myths about AI, emphasising that practitioners remain responsible for reviewing, editing and taking ownership of any AI-assisted work. AI-generated content should always be checked for accuracy, confidentiality and professional standards. Ethical use, transparency and maintaining authorship are central themes throughout the discussion. The hosts also explore Oxford Brookes University’s guidance on the responsible use of AI within higher education, including different levels of AI use in academic work and the importance of academic integrity. AI continues to generate a wide range of opinions across the profession, and there is no single “right” answer. Whether you’re already using AI or are still undecided, we’d love to hear your thoughts. Join the conversation by leaving a comment, sending us a message, or emailing sowhatsocialwork@gmail.com. Key terms discussed •⁠ ⁠Artificial Intelligence (AI) •⁠ ⁠Generative AI •⁠ ⁠Practice Educator Report (PER) •⁠ ⁠Plagiarism •⁠ ⁠Professional analysis •⁠ ⁠Mental capacity References •⁠ ⁠Social Care Wales. Code of Professional Practice for Social Care (2026). https://socialcare.wales •⁠ ⁠Social Care Wales. Social work degree and practice learning guidance. https://socialcare.wales •⁠ ⁠Mental Capacity Act 2005. https://www.legislation.gov.uk/ukpga/2005/9/contents •⁠ ⁠Oxford Brookes University. Our approach to AI. https://www.brookes.ac.uk/students/academic-development/our-approach-to-ai Oxford Brookes University. AI in Teaching and Learning – University-wide policy and practice. https://www.brookes.ac.uk/staff/working-at-brookes/learning-and-career-development/academic-enhancement-and-development/teaching-and-learning/genai-university-wide-policy-and-practice