Aug 18, 2026 · 43 min · 11 segments
AI is already changing healthcare operations, but most teams are using it wrong. Jeff Means breaks down why the real opportunity is not automating judgment - it is automating the words, summaries, and…
But yeah, I go through kind of some frameworks for understanding how this stuff works.
And the point is you should be able to make better decisions if you know how this stuff works.
You know, if you are redoing your kitchen, that general contractor ought to have a set of plans and a saw and a measuring tape, you know, all of the tools.
And so if you understand what an LLM can do and what an LLM cannot do, you're probably going to be a better consumer.
What's an LLM? I'm just kidding.
that E-L-E-L-M-M?
Yeah, so I've had to modernize it to talk about specifically LLMs, and now this year I've had to update it for agents, which for the records, there are significant limitations to agents.
And I've not yet met somebody who will give you a definition of an agent and stand by it.
But yeah, I go through kind of some frameworks for understanding how this stuff works.
And the point is you should be able to make better decisions if you know how this stuff works.
You know, if you are redoing your kitchen, that general contractor ought to have a set of plans and a saw and a measuring tape, you know, all of the tools.
And so if you understand what an LLM can do and what an LLM cannot do, you're probably going to be a better consumer.
What's an LLM? I'm just kidding.
that E-L-E-L-M-M?
Yeah, so I've had to modernize it to talk about specifically LLMs, and now this year I've had to update it for agents, which for the records, there are significant limitations to agents.
And I've not yet met somebody who will give you a definition of an agent and stand by it.
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