PodSpot - The UK HubSpot Podcast
Sep 29, 2026 · 20 min · 10 segments
In episode 70 of PodSpot, Jon Pittham shares his key takeaways from UNBOUND 2026, HubSpot’s flagship conference in Boston. Jon explores HubSpot’s move towards an agent-led CRM, including Agent Hub…
John PittamHost
So I guess let's kick off by talking about maybe What's in a name? Because they've changed from inbound to unbound.

Inbound was all about that original sort of marketing methodology of how we would acquire new leads and take through the funnel, et cetera.

And I think what unbound is as a message is actually where do we go next? How do we unleash the opportunity? And I think Unbound's the right title for that.

I guess the key messages were what the products that were discussed and talked about were and what they actually mean for you.

So I guess let's kick off by talking about maybe What's in a name? Because they've changed from inbound to unbound.

Inbound was all about that original sort of marketing methodology of how we would acquire new leads and take through the funnel, et cetera.

And I think what unbound is as a message is actually where do we go next? How do we unleash the opportunity? And I think Unbound's the right title for that.

I guess the key messages were what the products that were discussed and talked about were and what they actually mean for you.
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