PM Collective - The ART of property management
Aug 16, 2026 · 34 min · 10 segments
Send us Fan Mail We unpack the mindset shift that turns an annual investor audit from a scary “what if I get it wrong” idea into a practical service…
Ashleigh GoodchildHostTo finish off, if you were a – if you – How do I want to finish this with a question? What advice would you give to other property managers that know about doing it but just haven't implemented it? What would probably be the first
piece of advice you would give them?
Yeah.
I would say, well, the first thing to do would be Get on CoreLogic if that's what your agency is using and have a look at the investor report and just familiarise yourself with it so you're comfortable with the information and then do a little bit of research and understand what a yield is, how to calculate it and those kind of things.
I think once you've got that confidence in understanding the information, that will remove your fear of actually going the next step and doing it.
So I would say just actually look at the CoreLogic report or the RentFind or SuburbFinder or whatever the software is that that agency uses and just have a look at that report and do it on one of the properties in your folio or your own property because it's really interesting information to have and then just understand what's actually in it.
The fear of the unknown is what's going to stop you.
If you're a business owner or head of department listening today, that would be a really great team meeting to dissect.
stereotypical.
But, you know what I mean, like do it on someone's investment property in the office.
That'd be a bit of fun.
And do it as a live training session almost.
And even if there is, you know, no immediate plan to implement the audit, it's still a really worthwhile opportunity training session to do with your team.
And especially when you've got change of team, I've definitely found this.
So I'm sitting at a team meeting and I think my team knows all about something because I've done this in training before, but then I realised, well, actually they don't know because that was the last, that was several years ago when there was different team members here and we went through this whole process of doing audits or whatever the case may be, mortgage insurance and understanding how mortgages work and that.
So I think it's very easy as an operation manager or as a business owner to assume that your team know everything that you know.
Even if you have done training on it before, if it hasn't been utilised, there's a very good chance that that's been forgotten.
To finish off, if you were a – if you – How do I want to finish this with a question? What advice would you give to other property managers that know about doing it but just haven't implemented it? What would probably be the first
piece of advice you would give them?
Yeah.
I would say, well, the first thing to do would be Get on CoreLogic if that's what your agency is using and have a look at the investor report and just familiarise yourself with it so you're comfortable with the information and then do a little bit of research and understand what a yield is, how to calculate it and those kind of things.
I think once you've got that confidence in understanding the information, that will remove your fear of actually going the next step and doing it.
So I would say just actually look at the CoreLogic report or the RentFind or SuburbFinder or whatever the software is that that agency uses and just have a look at that report and do it on one of the properties in your folio or your own property because it's really interesting information to have and then just understand what's actually in it.
The fear of the unknown is what's going to stop you.
If you're a business owner or head of department listening today, that would be a really great team meeting to dissect.
stereotypical.
But, you know what I mean, like do it on someone's investment property in the office.
That'd be a bit of fun.
And do it as a live training session almost.
And even if there is, you know, no immediate plan to implement the audit, it's still a really worthwhile opportunity training session to do with your team.
And especially when you've got change of team, I've definitely found this.
So I'm sitting at a team meeting and I think my team knows all about something because I've done this in training before, but then I realised, well, actually they don't know because that was the last, that was several years ago when there was different team members here and we went through this whole process of doing audits or whatever the case may be, mortgage insurance and understanding how mortgages work and that.
So I think it's very easy as an operation manager or as a business owner to assume that your team know everything that you know.
Even if you have done training on it before, if it hasn't been utilised, there's a very good chance that that's been forgotten.
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