Sep 14, 2026 · 38 min · 12 segments
Why do some leaders immediately earn trust while others struggle to make an impact? In this episode of The Pharmaverse Podcast, host Michael Pietrack speaks with bestselling author and influence…
Christian HansenGuestMichael PietrackHostWhat is the key difference between someone who struggles to influence and someone who you would call a master communicator?

You know, one of the basic things that I think anyone who's an exceptional communicator has to continually work on is realizing that our brain is getting in the way.

What do I mean by that is, you know, we've always heard the phrase, you know, walk a mile in someone else's moccasins, right? And walk a mile in their shoes for a bit.

But the challenge is when I say, yeah, I'm going to walk in your shoes for a little bit, more often than not, I'm still wearing my own socks, right? as I step into someone else's shoes.

And so how do I not just step into someone else's shoes, but how do I take my own figurative socks off as well, so that I'm really standing in their position? So the difference between great communicators, and those who are just okay, is that great communicators are able to fully step out of their own worldview.

to fully step out of their perspective and sit and look at things from the perspective of the person that they're truly communicating with.

And that's a skill set that takes a long time to practice, but there's a couple things that we can do that just helps us get out of our own way.

So again, my brain is wired to pay attention to things that makes me feel great, and so is your brain.

But if I communicate and I don't learn to focus on what you are wanting to pay attention to, then I'm going to miss the point.

And I'm going to and you're going to be like, yeah, that that's not for me.
But you did say something about how our brains get in the way when we're trying to influence others.
Can we just dive into that a little bit because and put it in the framework of leadership? And are there any examples that you can share?

And when I arrived, the The organizer of the event called and said, hey, Christian, someone that was just on your flight is also one of the executives for our company.

And so as I'm in the car, I'm thinking, how do I connect with this executive? And I had the thought, what if I could make this car ride the next 45 minutes entirely about this individual? Uh, sure.
What is the key difference between someone who struggles to influence and someone who you would call a master communicator?

You know, one of the basic things that I think anyone who's an exceptional communicator has to continually work on is realizing that our brain is getting in the way.

What do I mean by that is, you know, we've always heard the phrase, you know, walk a mile in someone else's moccasins, right? And walk a mile in their shoes for a bit.

But the challenge is when I say, yeah, I'm going to walk in your shoes for a little bit, more often than not, I'm still wearing my own socks, right? as I step into someone else's shoes.

And so how do I not just step into someone else's shoes, but how do I take my own figurative socks off as well, so that I'm really standing in their position? So the difference between great communicators, and those who are just okay, is that great communicators are able to fully step out of their own worldview.

to fully step out of their perspective and sit and look at things from the perspective of the person that they're truly communicating with.

And that's a skill set that takes a long time to practice, but there's a couple things that we can do that just helps us get out of our own way.

So again, my brain is wired to pay attention to things that makes me feel great, and so is your brain.

But if I communicate and I don't learn to focus on what you are wanting to pay attention to, then I'm going to miss the point.

And I'm going to and you're going to be like, yeah, that that's not for me.
But you did say something about how our brains get in the way when we're trying to influence others.
Can we just dive into that a little bit because and put it in the framework of leadership? And are there any examples that you can share?

And when I arrived, the The organizer of the event called and said, hey, Christian, someone that was just on your flight is also one of the executives for our company.

And so as I'm in the car, I'm thinking, how do I connect with this executive? And I had the thought, what if I could make this car ride the next 45 minutes entirely about this individual? Uh, sure.
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