Sep 10, 2026 · 2 min · 2 segments
Send us Fan Mail Episode 14 is here! What do you do when an employee’s performance isn’t where it needs to be, you’ve followed the process, given…
Preston PooreHost
Devin SmithGuest
Sometimes we had a process that we were supposed to follow, but it was a critical issue, and they could tell that I was leaning on that process to avoid dealing with a problem.
that mentor that will help you walk through this process and ask you how you're handling it, checking in with you and all that, it'd
I was too worried about what everybody on the team would think if I made a certain decision.
The process was right, but the situation was so much bigger than one underperformer.
Trust had broken down, and I was navigating all of it while trying to do the right thing by the book.
The hard part is doing all of it and still seeing the person on the other side of the paperwork as a human being.
If you've ever done the right thing the wrong way, if you've followed the process but lost the person somewhere inside of it, this one's for you.
Sometimes we had a process that we were supposed to follow, but it was a critical issue, and they could tell that I was leaning on that process to avoid dealing with a problem.
that mentor that will help you walk through this process and ask you how you're handling it, checking in with you and all that, it'd
I was too worried about what everybody on the team would think if I made a certain decision.
The process was right, but the situation was so much bigger than one underperformer.
Trust had broken down, and I was navigating all of it while trying to do the right thing by the book.
The hard part is doing all of it and still seeing the person on the other side of the paperwork as a human being.
If you've ever done the right thing the wrong way, if you've followed the process but lost the person somewhere inside of it, this one's for you.
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