Calgary Transit's GPS Data Sharing Was Down
Sep 28, 2026 · 13 min · 6 segments
Alex Williams and Willem Klumpenhouwer chat about it!
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- Alex WilliamsHost
Willem KlumpenhouwerGuest
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Sep 28, 2026 · 13 min · 6 segments
Alex Williams and Willem Klumpenhouwer chat about it!
Willem KlumpenhouwerGuestSo that's something I wanted to talk about as well is the communication aspect of it all.
Calgary Transit did not say anything about this publicly until September 25th at 4.05 p.m. That was the first post of theirs that I could find.
I had personally texted Calgary Transit, people who I knew could do something about this.
We had also contacted city councillors and the mayor's office to let them know something was happening.
And I just want to be critical of that for a second because it is frustrating from a rider perspective when there is an emergency, when there is an issue.
Willem, what would you have expected to see from a transit service in a situation like this?
I mean, I think it's important to remember that this is the kind of information that people have come to expect sort of being available to them.
It seems like sort of in 2026, this is the type of information that's really important for getting around.
You know, even if the bus is late, then you at least know The bus is late and you haven't just missed it or it's not coming at all.
And if it's happening across the city, then that's like tens and hundreds of thousands of riders and trips that are that are going without that level of information.
But it does affect people's ability to get around on the transit system.
And so it does feel like something that is worth communicating pretty quickly, at least to assure riders that you're aware of it and that you're working on it.
So that's something I wanted to talk about as well is the communication aspect of it all.
Calgary Transit did not say anything about this publicly until September 25th at 4.05 p.m. That was the first post of theirs that I could find.
I had personally texted Calgary Transit, people who I knew could do something about this.
We had also contacted city councillors and the mayor's office to let them know something was happening.
And I just want to be critical of that for a second because it is frustrating from a rider perspective when there is an emergency, when there is an issue.
Willem, what would you have expected to see from a transit service in a situation like this?
I mean, I think it's important to remember that this is the kind of information that people have come to expect sort of being available to them.
It seems like sort of in 2026, this is the type of information that's really important for getting around.
You know, even if the bus is late, then you at least know The bus is late and you haven't just missed it or it's not coming at all.
And if it's happening across the city, then that's like tens and hundreds of thousands of riders and trips that are that are going without that level of information.
But it does affect people's ability to get around on the transit system.
And so it does feel like something that is worth communicating pretty quickly, at least to assure riders that you're aware of it and that you're working on it.
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