Leadership and Life Essentials with Jacquie
Oct 26, 2026 · 12 min · 9 segments
Your team's culture is built on what people see day to day: whether anyone pushes back, which behaviour gets a pass, and what happens when something goes wrong. New employees bring a fresh perspective…
They're learning names, figuring out where the things are, settling in.
And then one evening, a friend asks them, so what's it like working there? Now, imagine what they would say.
New people see your culture through a different lens than employees who've been around longer.
Everything's still new, so they notice everything, and they see things through a different light.
That usually points to a leader who doesn't invite disagreement, or who doesn't handle it well when it shows up.
Now, that points to a leader who hasn't let go of control, or who's a micromanager.
That points to a leader who's made collaboration part of how things get done.
Or maybe they'd say, you don't really want to be the one who drops the ball.
So your new hire will hear the welcome speech, they'll read the values on the wall, but they're really paying far more attention to behavior, yours and everyone else's.
What are the behaviors that demonstrate that value? What it all means is that behavior is critically important.
When I was growing up, I heard, as I'm sure many of you children of the 80s, do as I say, not as I do.
They're learning names, figuring out where the things are, settling in.
And then one evening, a friend asks them, so what's it like working there? Now, imagine what they would say.
New people see your culture through a different lens than employees who've been around longer.
Everything's still new, so they notice everything, and they see things through a different light.
That usually points to a leader who doesn't invite disagreement, or who doesn't handle it well when it shows up.
Now, that points to a leader who hasn't let go of control, or who's a micromanager.
That points to a leader who's made collaboration part of how things get done.
Or maybe they'd say, you don't really want to be the one who drops the ball.
So your new hire will hear the welcome speech, they'll read the values on the wall, but they're really paying far more attention to behavior, yours and everyone else's.
What are the behaviors that demonstrate that value? What it all means is that behavior is critically important.
When I was growing up, I heard, as I'm sure many of you children of the 80s, do as I say, not as I do.
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