Humanise - Behind Zambia's Digital Transformation - Powered by INFRATEL
Sep 22, 2026 · 45 min · 10 segments
In this episode of **Humanise**, Isaac Muhanga, Chief Operations Officer at the Bank of Zambia, shares his perspective on the evolving role of technology, innovation, and digital transformation in…
Isaac MuhangaGuestRosemary KarwanHost
The way I would want to answer it is by reminding people Our mission is to conduct monetary policy and also to conduct supervisory policies.

And then when it comes to supervisory policies, we are more concerned about the stability of the financial system.

Just to say a little bit about monetary policy and why we get concerned with the matter

Price stability is when prices in the economy generally are not increasing too fast in such a manner that it erodes people's incomes.

I know that sometimes there is a confusion between inflation and the price level.

Increases in prices has its own literal advantage, but because it has to sustain businesses.

You know, businesses have to make some money for them to continue employing, for them to continue expanding.

And so the way they get sustained is by incrementally at some point when prices generally increase in the world economy or global economy, they also have to increase.

But then those increases should not be so high that it erodes people's incomes.

So monetary policy, yes, sometimes sounds technical, but every decision that we take into account, we think about the people at the end of it all.

What does it mean in simple terms? It means that something which was costing A particular price, say 100 kwacha, one year ago is now costing 107 kwacha in general, on average.

The way I would want to answer it is by reminding people Our mission is to conduct monetary policy and also to conduct supervisory policies.

And then when it comes to supervisory policies, we are more concerned about the stability of the financial system.

Just to say a little bit about monetary policy and why we get concerned with the matter

Price stability is when prices in the economy generally are not increasing too fast in such a manner that it erodes people's incomes.

I know that sometimes there is a confusion between inflation and the price level.

Increases in prices has its own literal advantage, but because it has to sustain businesses.

You know, businesses have to make some money for them to continue employing, for them to continue expanding.

And so the way they get sustained is by incrementally at some point when prices generally increase in the world economy or global economy, they also have to increase.

But then those increases should not be so high that it erodes people's incomes.

So monetary policy, yes, sometimes sounds technical, but every decision that we take into account, we think about the people at the end of it all.

What does it mean in simple terms? It means that something which was costing A particular price, say 100 kwacha, one year ago is now costing 107 kwacha in general, on average.
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