Aug 26, 2026 · 25 min · 8 segments
In this episode, Randy and Beverly examine why both partners get stuck in "not listening" mode. Communication is different between Hearts and Heads. The Head partner is often communicating to "fix" a…
Randy HamptonHost
Beverly CraddockHost
So the point is, I was explaining this to Randy, and Randy was not listening from my standpoint.

And at one point, he became very defensive because the nightmare involved him.

So in a nutshell, the nightmare was we're in the airport trying to get to our gate, probably running a bit late.

And I get stuck in a checkpoint because my phone won't turn on and I can't show them my boarding pass.

And so I'm standing there and they're like, nope, no boarding pass, no pass, no pass through.

So the point is, I was explaining this to Randy, and Randy was not listening from my standpoint.

And at one point, he became very defensive because the nightmare involved him.

So in a nutshell, the nightmare was we're in the airport trying to get to our gate, probably running a bit late.

And I get stuck in a checkpoint because my phone won't turn on and I can't show them my boarding pass.

And so I'm standing there and they're like, nope, no boarding pass, no pass, no pass through.
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