The GM & Chairman Relationship (David Addison & Steve Neilson) - GCTUK 159

Leighton Walker is joined by David Addison, General Manager at Kilmarnock (Barassie) Golf Club, and Steve Neilson, Chair of the club, for an in-depth conversation about governance, leadership and the relationship between a golf club's board and management team. David returns to the podcast for a third time, and Steve explains his route into the chair role and how his background in business, construction and dispute resolution has influenced his approach to club governance. A major focus of the conversation is the governance structure that has helped transform Barassie. The club moved away from a traditional model of the captain effectively overseeing everything to a structure that separates the business responsibilities of the council from the golf and social responsibilities of the captains' committee. David and Steve explain how that has created clearer lines of responsibility, greater accountability and a stronger platform for long-term development. The pair also discuss the importance of trust, communication and empowerment in the relationship between chairman and general manager. Rather than becoming involved in day-to-day operations, Steve's role is one of oversight, challenge and support, allowing David and his senior management team to get on with running the club while ensuring decisions are properly tested and reported. Strategy has also become increasingly important. David and Steve explain how the club brought together its senior management team and past chairs to develop a longer-term strategy, supported by data, external facilitation and member engagement. They also discuss the importance of educating incoming volunteers about the club's history, financial position and governance structure so that new board members understand what they are inheriting. The conversation explores the benefits of professional development and engagement beyond the club, with David explaining how Barassie has increasingly encouraged its management and greenkeeping teams to attend industry events, visit other clubs and share ideas. The aim is to bring new thinking back to the club while ensuring that investment in development delivers a measurable return. Leighton, David and Steve also discuss some of the key appointments that have helped move Barassie forward, particularly the recruitment of and excellent Course Manager, alongside the development of a strong senior management team. With greater investment in staffing, the club has been able to strengthen its course, professional operation, clubhouse and wider member experience. The conversation isn't without its challenges. David and Steve reflect on previous course redevelopment proposals that narrowly failed to secure member approval and the lessons learned about communication, engagement and avoiding an "us and them" mentality between members and the club's volunteers. Looking ahead, Barassie has an ambitious programme of investment, including a major refurbishment of the men's locker room, bunker redevelopment, potential changes to three of the course's weaker holes, improvements to practice facilities and plans for a new swing room. Irrigation and water security are also becoming increasingly important considerations for the club. Throughout the conversation, David and Steve return to the same themes: good people, clear responsibilities, trust, transparency, accountability and continual improvement. This is a fascinating look at how a chairman and general manager can work together effectively while maintaining the right balance between governance and management. For anyone involved in golf club boards, committees or management teams, this is a practical and honest conversation about building a successful governance structure, empowering professional staff and creating the conditions for a club to keep moving forward. Please support David, Steve and Kilmarnock (Barassie) Golf Club Kilmarnock (Barassie) Golf Club – website   Connect with Us Instagram: @golfclubtalkuk Website: Golf Club Talk UK LinkedIn: https://www.linkedin.com/in/leighton-walker-2708b627/   Thanks to our partners Toro – Click here for more information Himalayas Golf – Click here for more information   Support the podcast https://buymeacoffee.com/gctuk Rate & Review If you enjoyed the episode, please leave a 5-star review and share it with your golf network. Your support helps us continue bringing together the people shaping the future of golf.