Why AI Won't Fix Broken Workflows with Peter Cappelli

About This Episode  Artificial intelligence is dominating boardroom conversations, yet many organizations are struggling to move beyond experimentation. In this episode of the Future of Work® Podcast, Frank Cottle sits down with Peter Cappelli, one of the world's leading researchers on management, employment, and workplace strategy, to separate perception from reality.  Drawing on decades of research, Cappelli explains why AI implementation is less about technology and more about organizational design. The conversation explores workflow analysis, job design, hybrid work, remote collaboration, workplace relationships, onboarding, office strategy, and why many executives are approaching AI implementation the wrong way.  The discussion also examines return-to-office policies, the purpose of the office, flexible work models, and why relationships remain the foundation of collaboration. Whether you're implementing AI, leading organizational change, or refining your workplace strategy, this episode provides practical guidance rooted in research rather than speculation.