Future of UX | Your Design, Tech and User Experience Podcast | AI Design
Sep 24, 2026 · 27 min · 9 segments
**AI for Designers**: 5-week Bootcamp 💻 opening September Sep 28 → …
Patricia ReinersHost
So first, let's be precise about what actually changed, because I think we often describe it too, maybe too vague, and then feel bad without knowing why.

That's the part that everyone could see, and that's the part the tools now do in short time, pretty much.

So the invisible part, which is all the thinking about who is this for and what actually happens in their life, thinking about the user, what never really explained to anyone outside of the room.

[chuckles] We just did it quietly and assumed people understood what it was worth.

So when the visible half collapsed in prices and the invisible half was never visible, you end up in a room where people do not know what you're for, and they're not being mean about it.

And then discovery becomes a two-hour workshop with colleagues, research becomes an AB test or synthetic users, and you spend your week polishing something that a product manager already prototyped.

That doesn't just threaten your job, it also takes the thing out of the work that made it good in the first place, at least for me.

You came into this because you liked understanding people, and now you're doing production maybe.

So what do most of us do at this point? We go, we learn a tool, and I also did exactly this, as many of you.

I will put it on my website and it will be fine." But it did not work, and it took me a really long time to understand why.

So first, let's be precise about what actually changed, because I think we often describe it too, maybe too vague, and then feel bad without knowing why.

That's the part that everyone could see, and that's the part the tools now do in short time, pretty much.

So the invisible part, which is all the thinking about who is this for and what actually happens in their life, thinking about the user, what never really explained to anyone outside of the room.

[chuckles] We just did it quietly and assumed people understood what it was worth.

So when the visible half collapsed in prices and the invisible half was never visible, you end up in a room where people do not know what you're for, and they're not being mean about it.

And then discovery becomes a two-hour workshop with colleagues, research becomes an AB test or synthetic users, and you spend your week polishing something that a product manager already prototyped.

That doesn't just threaten your job, it also takes the thing out of the work that made it good in the first place, at least for me.

You came into this because you liked understanding people, and now you're doing production maybe.

So what do most of us do at this point? We go, we learn a tool, and I also did exactly this, as many of you.

I will put it on my website and it will be fine." But it did not work, and it took me a really long time to understand why.
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