Jun 18, 2026 · 26 min · 11 segments
Clients are brilliant. They show up with bright ideas and requests when you're already deep into a project. The concern with these mid-process changes is that it's very difficult to hit a moving…
Alvalyn LundgrenHost
I worked with a client once for probably about four and a half, almost five years.

It was a high-end lifestyle magazine, one of those bi-monthly things that was full of local features and even gossip and profiles of personalities.

With this client, the relationship, the working relationship began very well.

And it was a while before I felt the sense that I was released to basically fire the client.

And I'm not going to go into why I stayed working with this client for so long.

But one of the problem areas in working with this client was that she, and it was the publisher, was constantly moving the target.

Every issue, six times a year, it would start out one way with one thing, and then she changed this, she changed that, she added this, she removed that.

And so about halfway through our working relationship, which was probably more than two years into it, I went to her and I said, let's move forward with a contract.

and i still didn't have that sense of it's okay to release the client so i continued working with her and she kept continuing to move the target once i was able to let her go it was an amicable severance and i moved on but one of the things that i moved on with was a resolve to always work with contracts no matter how small the project or the budget always get it in writing up front and signed, and to implement use of the creative brief.

I want to talk about what it is, what its purpose is, and how it's helpful to you as a freelance creative for a variety of reasons.

I worked with a client once for probably about four and a half, almost five years.

It was a high-end lifestyle magazine, one of those bi-monthly things that was full of local features and even gossip and profiles of personalities.

With this client, the relationship, the working relationship began very well.

And it was a while before I felt the sense that I was released to basically fire the client.

And I'm not going to go into why I stayed working with this client for so long.

But one of the problem areas in working with this client was that she, and it was the publisher, was constantly moving the target.

Every issue, six times a year, it would start out one way with one thing, and then she changed this, she changed that, she added this, she removed that.

And so about halfway through our working relationship, which was probably more than two years into it, I went to her and I said, let's move forward with a contract.

and i still didn't have that sense of it's okay to release the client so i continued working with her and she kept continuing to move the target once i was able to let her go it was an amicable severance and i moved on but one of the things that i moved on with was a resolve to always work with contracts no matter how small the project or the budget always get it in writing up front and signed, and to implement use of the creative brief.

I want to talk about what it is, what its purpose is, and how it's helpful to you as a freelance creative for a variety of reasons.
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