Will SartoriusGuest
Jason ShaftonHost
of like turning self-made into this like ai enabled in a performance creative agency as you said like we are very much of the mindset that like ai is like a catalyst but like a human being is still running the experiment like we need really really smart people to be thinking end to end and not necessarily overly relying on the outputs or the word salad that these models are producing in order to like arrive at an outcome

What did seeing all that work teach you that maybe an outside, you know, bringing in an outside CEO to take this business over would have missed?

A lot of folks rely too heavily on sort of like feedback or they're looking for guidance from their supervisors, their managers, rather than just like pushing forward with a hypothesis.

And so like when I was an associate at the time, We were working with brands like Samsonite, Keeps.

And my job was, you know, brief assets for these companies, performance ads, email marketing.

So like if the client would ever ask me questions or my manager would ever ask me questions, I at least had data supporting my hypothesis.

And so maybe it's just like sort of like a fake it till you make it or just like a feigned sense of competence that I had.

But knowing that I had a foundation underneath everything I was doing and I wasn't just like taking a kitchen sink approach allowed me to effectively drive these brands to profitability or like lower CACs or whatever sort of that KPI goal was.

without necessarily having to overly rely on my manager sort of steering me in to a certain direction.

And that, you know, sort of fast forward to where I am now, that's what I try to find in people that people that have that sort of, I can be autonomous, or rather, every time I'm asking a question, I already have a solution in my back pocket.

And I'm only asking you to either sort of confirm or deny my existing belief.

Do the research, do the work, which is what is so powerful about, I think, what you guys have built, because you're talking about comparing a human brain and that thoughtfulness with the greatest and latest tools that now exist.

So, you know, your team used to tag these kind of customer reviews by hand, personas, angles, emotional triggers.

When did you realize that AI could now do that? And talk about what changed in the business the day that you figured that out.

Like my job is literally just reading reviews and saying, this is for this persona.

of like turning self-made into this like ai enabled in a performance creative agency as you said like we are very much of the mindset that like ai is like a catalyst but like a human being is still running the experiment like we need really really smart people to be thinking end to end and not necessarily overly relying on the outputs or the word salad that these models are producing in order to like arrive at an outcome

What did seeing all that work teach you that maybe an outside, you know, bringing in an outside CEO to take this business over would have missed?

A lot of folks rely too heavily on sort of like feedback or they're looking for guidance from their supervisors, their managers, rather than just like pushing forward with a hypothesis.

And so like when I was an associate at the time, We were working with brands like Samsonite, Keeps.

And my job was, you know, brief assets for these companies, performance ads, email marketing.

So like if the client would ever ask me questions or my manager would ever ask me questions, I at least had data supporting my hypothesis.

And so maybe it's just like sort of like a fake it till you make it or just like a feigned sense of competence that I had.

But knowing that I had a foundation underneath everything I was doing and I wasn't just like taking a kitchen sink approach allowed me to effectively drive these brands to profitability or like lower CACs or whatever sort of that KPI goal was.

without necessarily having to overly rely on my manager sort of steering me in to a certain direction.

And that, you know, sort of fast forward to where I am now, that's what I try to find in people that people that have that sort of, I can be autonomous, or rather, every time I'm asking a question, I already have a solution in my back pocket.

And I'm only asking you to either sort of confirm or deny my existing belief.

Do the research, do the work, which is what is so powerful about, I think, what you guys have built, because you're talking about comparing a human brain and that thoughtfulness with the greatest and latest tools that now exist.

So, you know, your team used to tag these kind of customer reviews by hand, personas, angles, emotional triggers.

When did you realize that AI could now do that? And talk about what changed in the business the day that you figured that out.

Like my job is literally just reading reviews and saying, this is for this persona.
The rest of this transcript — segmented and speaker-labeled, so you land on the exact moment something was said
Search every transcript — by keyword, by phrase, or by meaning, across every show Radar indexes
Trends — what is surging across podcasts, measured against its own baseline
Alerts — when a name you follow appears in a newly indexed episode
No account is needed to search Radar.