Jun 30, 2026 · 33 min · 11 segments
In this episode of For the Love of Revenue Cycle, host Vanessa Moldovan interviews Molly Cueto, a licensed professional counselor and COO overseeing five behavioral health clinics in Houston, about…
Molly CuetoGuest
Vanessa MoldovanHost
Today, we are talking about the place where clinical care and the revenue cycle meet.
In behavioral health especially, the financial conversation is part of the care, and the person best positioned to have it is often the clinician the patient already trusts.
Molly is a clinician who chose to own the financial side, and she has built her teams and her culture around documentation, transparency, and trust.
In this conversation, we cover why a diagnosis can follow a patient for life, how to tell a rule out from a confirmed condition, how to build a billing team over time rather than leaning on one person, and how to handle collections with empathy.
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Today, we are talking about the place where clinical care and the revenue cycle meet.
In behavioral health especially, the financial conversation is part of the care, and the person best positioned to have it is often the clinician the patient already trusts.
Molly is a clinician who chose to own the financial side, and she has built her teams and her culture around documentation, transparency, and trust.
In this conversation, we cover why a diagnosis can follow a patient for life, how to tell a rule out from a confirmed condition, how to build a billing team over time rather than leaning on one person, and how to handle collections with empathy.