Hire with Intention, Lead with Confidence: Building a Virtual Team You Can Trust with Haley Moore

Haley Moore built Therapy Uninterrupted as a virtual group practice from the ground up, and she has thought carefully about every single step of how she brings people on. In this episode, she walks through the full arc of her hiring and onboarding process and makes the case for why intentionality before the job posting goes up is the most important part of the whole thing. **What You’ll Hear:** - Why confidence is the single quality Haley looks for above all else in a new hire, and how it shows up in every part of the process - The 15-minute meet and greet she does before any formal interview, and what she is actually listening for in that time - How she structures a two-part interview process, including a clinical role play that tells her more than any question on a list ever could - What she looks for when a candidate reviews the contract, and why questions are a green flag, not a red one - How she runs a full month of onboarding before a new therapist sees a single client, including an Excel tracker with due dates - Why group practice is not passive income, and what your team actually needs from you even when your systems are solid **Resources Mentioned on this Episode** - Therapy Uninterrupted: www.therapyuninterrupted.ca - Instagram, LinkedIn, Facebook: [@therapyuninterrupted](@therapyuninterrupted) - Run It Like a CEO Audit: grouppracticenetwork.ca/ceo-audit - Group Practice Connection membership: grouppracticenetwork.ca/the-group-practice-connection **Featured Guest:** Haley Moore is a Registered Social Worker and the founder of Therapy Uninterrupted, a virtual group practice operating to serve clients across Ontario. Her clinic works with individuals, couples, and groups from a human-centered approach prioritizing connection and relationships as they support clients through the ups and downs of life. Haley has a background in health care, community social work, and teaching, but found her passion in psychotherapy and working with other therapists. **Connect with Haley:** Email: [hello@therapyuninterrupted.ca](mailto:hello@therapyuninterrupted.ca) Website: www.therapyuninterrupted.ca Linkedin: https://www.linkedin.com/company/therapy-uninterrupted-inc/about/ Instagram: https://www.instagram.com/therapyuninterrupted Facebook: http://www.facebook.com/therapyuninterrupted/ **Meet the Host: Lisa Catallo** Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day. Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose. Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does. When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter. **Connect with the Host:** Website: www.grouppracticenetwork.ca Instagram: instagram.com/grouppracticenetwork Facebook: facebook.com/grouppracticenetwork LinkedIn:www.linkedin.com/in/lisa-catallo **Loved this episode? Let’s take it a step further.** Grab the free **Time + Energy Audit for Group Practice Owners** to get super clear on where your time is going—and what it’s actually worth. 👉 Download it here And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside **Group Practice Connection**—the membership designed to help Canadian group practice owners lead with clarity and confidence. ✨ You don’t have to do this alone. Check it out here **Empowered to Lead** is proud to be on the *High Vibe Podcast Network Check* out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts **Share the Love** ✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway! 🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you. **Listen & Subscribe** 🎧 Apple Podcasts 🎧 Spotify 🎧 Amazon Music 🎧 High Vibe Podcast Network