From Blank Page to Finished Book: Building an AI Writing Partner with Mykyta Chernenko

Okay.

You have found that company can lose significant, uh, amount of productivity per employee on tasks that AI could automate.

What kinds of hidden costs are businesses often overlooking?

Yeah.

So we kind of-- When we did our assessment, we-- what we found is there's really three buckets.

There is what we call the looking for your keys category.

It's essentially the type of busy work of just searching.

Where is this document located? You know, looking up a, some kind of fact.

What did we do for this client back, you know, five years ago in Q1? What is our revenue number? Who reports to Bob Smith? You know, who is the head on this project, right? All of this searching for information, it takes up a lot of time and this kind of information is scattered all over and it really sucks employees and it sucks up their, their productivity.

And so this is one bucket.

The second bucket is work that is kind of like administrative tasks that people get bogged down with and get saddled with that they weren't really hired to do, 'cause most people are not administrative assistants, but it's not part of their job, but it's kind of an administrative task that becomes a part of their job, like form filling maybe, you know, an- answer-- also like answering some certain types of questions, for example.

these, these types of administrative tasks.

And then the third bucket is repetitive day-in, day-out tasks that are specific to their function.

Things like copy-paste, things like maybe updating manually an Excel spreadsheet.

These types of, in, you know, maybe in, in healthcare, for example or in, you have in human resources, very, a lot of times you'll see this type of work pop up.

Payroll, you know, so this kind of like really repetitive work, reporting that just like very role-specific.

So th- these are the three main buckets that we've identified, and it really drains people.

It's type of work that people are typically unhappy with, weren't hired to do, not the best at, and really is a waste of money for companies.

You mentioned thing like data entry, report formatting, email sorting, and scheduling.

Why do these sim, uh-

Mm-hmm

... similar, uh, similar, uh, small tasks become such a significant problem when they become, uh, when they happen across an entire organization?

Yeah, it's, it's really when there's just like one person that can do it, and when, or maybe one or two people that can do it.

And because it's a, it becomes a bottleneck in a series of all these other processes that need to happen and all of the other work that needs to get done.

So let's say, for example, a report needs to get updated.