Consumer Talk with Wendy Knowler
Oct 7, 2026 · 35 min · 10 segments
Pippa Hudson speaks to consumer journalist Wendy Knowler about the continuing saga of the peeling paint of certain models of Hyundai. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This…
Wendy KnowlerGuest
Pippa HudsonHost
And, of course, in areas such as Cape Town, which gets blisteringly, excuse the pun, hot in summer, this phenomenon would be more apparent.
And what was happening was that they were quietly repairing them in many cases, but once the original five-year warranty on those cars came with a five-year paint warranty, once that five years were up, they were saying, oh, the car's out of warranty.
And generally, in most cases, because I would have heard about it if not, not saying...
Basically, this was a problem that has its roots right back in the production plant when these cars were being manufactured.
So then it became a case of, well, what do we do now? And they said, well, we'll add another five years to that warranty.
There's a rapidly coming to an end now, but I remember the now CEO, Stanley Anderson of Hyundai South Africa, we had a phone conversation.
My very first story, or maybe the second one, he said he's spoken to India and they're going to look at cars older than 10 years as well.
This is a problem not of their making, but more importantly, it's not of the making of the consumer.
So this is a really, really expensive problem to fix because it was quite a number of years.
And, of course, in areas such as Cape Town, which gets blisteringly, excuse the pun, hot in summer, this phenomenon would be more apparent.
And what was happening was that they were quietly repairing them in many cases, but once the original five-year warranty on those cars came with a five-year paint warranty, once that five years were up, they were saying, oh, the car's out of warranty.
And generally, in most cases, because I would have heard about it if not, not saying...
Basically, this was a problem that has its roots right back in the production plant when these cars were being manufactured.
So then it became a case of, well, what do we do now? And they said, well, we'll add another five years to that warranty.
There's a rapidly coming to an end now, but I remember the now CEO, Stanley Anderson of Hyundai South Africa, we had a phone conversation.
My very first story, or maybe the second one, he said he's spoken to India and they're going to look at cars older than 10 years as well.
This is a problem not of their making, but more importantly, it's not of the making of the consumer.
So this is a really, really expensive problem to fix because it was quite a number of years.
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