Building The Billion Dollar Business
Oct 13, 2026 · 24 min · 8 segments
Every growing firm reaches a point where getting bigger requires changing how the business works. In part one of this two-part special edition of Building The Billion Dollar Business, Ray Sclafani…
Michael KitcesGuest
Ray SclafaniHost
Uh, we've got a set of weekly, um, data, uh, areas that we report out on for health of the business.

We have some very, very senior people who still pull that data in a very, very manual way.

So we're gonna try to put a pin in that and say, "Okay, we've got some of our data centralized, but we don't have a way to just automatically have it expressed into a place where someone could just, like, immediately pull their numbers." So we're gonna do some data automation to just get the reporting numbers to actually report automatically so people don't have to go and dig up their, their numbers every week.

Uh, we've got a pair of rocks on a manag- internal management training program that we're building for our up-and-coming rising leaders who need to be trained in management and EOS and all the things that we do to have, uh, uh, managers be successful in the organization.

But when we're now ramping up hiring and people come in and are like, "Well, what's it like to work at Kitces?" You know, we're sometimes fumbling-

Uh, I've got a, um, uh, a rock to stand up an initial knowledge base of all of our Kitces content to start.

Uh, we're trying to figure out how much do we wanna turn over to AI because we're, we're so particular about our editing and quality control process.

Uh, we've got a set of weekly, um, data, uh, areas that we report out on for health of the business.

We have some very, very senior people who still pull that data in a very, very manual way.

So we're gonna try to put a pin in that and say, "Okay, we've got some of our data centralized, but we don't have a way to just automatically have it expressed into a place where someone could just, like, immediately pull their numbers." So we're gonna do some data automation to just get the reporting numbers to actually report automatically so people don't have to go and dig up their, their numbers every week.

Uh, we've got a pair of rocks on a manag- internal management training program that we're building for our up-and-coming rising leaders who need to be trained in management and EOS and all the things that we do to have, uh, uh, managers be successful in the organization.

But when we're now ramping up hiring and people come in and are like, "Well, what's it like to work at Kitces?" You know, we're sometimes fumbling-

Uh, I've got a, um, uh, a rock to stand up an initial knowledge base of all of our Kitces content to start.

Uh, we're trying to figure out how much do we wanna turn over to AI because we're, we're so particular about our editing and quality control process.
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