Aug 11, 2026 · 46 min · 12 segments
When Katy Shields joined Notion as Chief People Officer, she didn't ask her team to improve what was already there. She asked them to throw it out. Katy joined just over a year ago, when Notion was…
Katy ShieldsGuest
Joelle EmersonHost
You know, one of the things that we're getting asked a lot now in our work at Paradigm is, you know, companies will ask us, how do we create the conditions for change? How do we, you know, set up our team to be able to adopt AI? And we have been doing a lot of work with our customers around growth mindset and how you build a growth mindset culture.
And if you had come to us and you were like, what can I do in my team to establish a growth mindset? We could have said, go do this pilot, but make it a little bit too big.
And if So it kind of seems like the perfect, like it's actually what we're advising leaders to do right now is do things, fail, talk about those failures, talk about your learnings, because that's actually the fastest way to create a learning mindset, to create a culture of adaptability.
So even though these failures are painful, I think how you handle them can actually be like net positive in the mindset it creates for your organization.
Luckily, it was some of our most forgiving employees because they're some of our most engaged and hyper-voting folks.
So I think that's another learning is like what worked at the previous companies that I've been at would never work at Notion.
Like it's all about your founder's vision and it's all about bringing that vision to life in a uniquely fill in the blank company name way.
You know, one of the things that we're getting asked a lot now in our work at Paradigm is, you know, companies will ask us, how do we create the conditions for change? How do we, you know, set up our team to be able to adopt AI? And we have been doing a lot of work with our customers around growth mindset and how you build a growth mindset culture.
And if you had come to us and you were like, what can I do in my team to establish a growth mindset? We could have said, go do this pilot, but make it a little bit too big.
And if So it kind of seems like the perfect, like it's actually what we're advising leaders to do right now is do things, fail, talk about those failures, talk about your learnings, because that's actually the fastest way to create a learning mindset, to create a culture of adaptability.
So even though these failures are painful, I think how you handle them can actually be like net positive in the mindset it creates for your organization.
Luckily, it was some of our most forgiving employees because they're some of our most engaged and hyper-voting folks.
So I think that's another learning is like what worked at the previous companies that I've been at would never work at Notion.
Like it's all about your founder's vision and it's all about bringing that vision to life in a uniquely fill in the blank company name way.
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