Jul 22, 2026 · 2 hr 1 min · 11 segments
Well… this one might ruffle a few feathers. Every profession has the conversations that happen after the meeting is over. The ones nobody wants to have publicly. The ones everyone whispers…
Nathan MorrisGuest
Chris BoggsHost
Katharine Wagner-ElfnerHost
So James says, James is asking, as a former tutor for a mortuary school, I'm concerned about the people entering the profession now.
The concern about people entering the profession now, I can't speak to as far as what the concern is that they're seeing.
The women who are spending over an hour and a half a day just on Facebook, the decision makers, any walk-in that you get for a prearrangement, The husband and wife, the woman brought them.
It is where they are searching in the middle of the night because they don't necessarily feel comfortable about asking the question face to face.
If you are not embracing technology, social media content, learning that, establishing it, rooting it within just the natural flow of your day to day.
I can't keep heads or tails, but if you put me in a funeral home establishment, the process is critical.
Who's going on what service, the process of the paperwork, the process of the experience itself, it's been so watered down and become this template.
I believe that if people are not embracing refined processes with the experience and the hospitality, there'll be an afterthought.
I think the people that are embracing the technology and the social media, they're experiencing the pain of that.
and of course you know it's amazing the number of funeral homes that are still reliant on just walk-in call-in pre-arrangement that blows my mind too
So James says, James is asking, as a former tutor for a mortuary school, I'm concerned about the people entering the profession now.
The concern about people entering the profession now, I can't speak to as far as what the concern is that they're seeing.
The women who are spending over an hour and a half a day just on Facebook, the decision makers, any walk-in that you get for a prearrangement, The husband and wife, the woman brought them.
It is where they are searching in the middle of the night because they don't necessarily feel comfortable about asking the question face to face.
If you are not embracing technology, social media content, learning that, establishing it, rooting it within just the natural flow of your day to day.
I can't keep heads or tails, but if you put me in a funeral home establishment, the process is critical.
Who's going on what service, the process of the paperwork, the process of the experience itself, it's been so watered down and become this template.
I believe that if people are not embracing refined processes with the experience and the hospitality, there'll be an afterthought.
I think the people that are embracing the technology and the social media, they're experiencing the pain of that.
and of course you know it's amazing the number of funeral homes that are still reliant on just walk-in call-in pre-arrangement that blows my mind too
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