AI for Chiefs of Staff and Operations Leaders with Audrey Ware

So what is this like – if we were to, I guess, like take a step back or take a step forward, like do you – like if you were starting a company today or like how would you set up the company right now? Like if you were...

Good question.

Based on like what you're able to build and how like what these AI... tools and platforms etc like would you change or how would you would you change the like org structure like do you would you say like okay like we don't need this as much now because um you know it's now baked into some of these these products um you know or that you know people are now becoming more technical a lot quicker yeah have you thought about any of that of like um yeah

It's a big question.

Just to reframe.

Yeah.

You're asking if I were to, let's say, like start my own business or.

Like start your own startup.

If you or if you like actually if you met a founder and someone said, hey, let's start a company.

You'll be the, you know, chief of staff operations person.

I'm the technical engineer.

And like they were like, let's now build this company.

You handle setting everything up and the operations and.

So my response, and I'm just going to assume we're bootstrapping here.

I think I would lean towards being as scrappy as possible.

And if you have your own instance of, it can still be really, really powerful.

And at that size, it's just what it would be me and a co-founder, right? And so you can build a lot.

If I'm not trying to build something that 20 people, 30, 40, 50 people are using, It's very easy to just control in your own internal environment.

So part of the reason that you start using the console and all of that is because you're building to scale.

But if it's initial, your CRM may be a Google spreadsheet.

I think it can be a lot smaller scale in terms of what you're trying to do.

And then even in your own instance, you can monitor how your customers are doing.

I could do all sorts of things inside my internal environment and then build from there depending on the needs.

Yeah.

Would they like, but I mean, from like a team perspective, like, do you think you would not like, you wouldn't need a head of HR or you wouldn't, yeah.

So what is this like – if we were to, I guess, like take a step back or take a step forward, like do you – like if you were starting a company today or like how would you set up the company right now? Like if you were...

Good question.

Based on like what you're able to build and how like what these AI... tools and platforms etc like would you change or how would you would you change the like org structure like do you would you say like okay like we don't need this as much now because um you know it's now baked into some of these these products um you know or that you know people are now becoming more technical a lot quicker yeah have you thought about any of that of like um yeah

It's a big question.

Just to reframe.

Yeah.

You're asking if I were to, let's say, like start my own business or.

Like start your own startup.

If you or if you like actually if you met a founder and someone said, hey, let's start a company.

You'll be the, you know, chief of staff operations person.

I'm the technical engineer.

And like they were like, let's now build this company.

You handle setting everything up and the operations and.

So my response, and I'm just going to assume we're bootstrapping here.

I think I would lean towards being as scrappy as possible.

And if you have your own instance of, it can still be really, really powerful.

And at that size, it's just what it would be me and a co-founder, right? And so you can build a lot.

If I'm not trying to build something that 20 people, 30, 40, 50 people are using, It's very easy to just control in your own internal environment.

So part of the reason that you start using the console and all of that is because you're building to scale.

But if it's initial, your CRM may be a Google spreadsheet.

I think it can be a lot smaller scale in terms of what you're trying to do.

And then even in your own instance, you can monitor how your customers are doing.

I could do all sorts of things inside my internal environment and then build from there depending on the needs.

Yeah.

Would they like, but I mean, from like a team perspective, like, do you think you would not like, you wouldn't need a head of HR or you wouldn't, yeah.