I don't know what it is, but this time you zoomed in a bit closer on, on the why and what the gap is.

Yeah, that's right.

Well, it's quite interesting because when they're in the room, you know, they're nodding their heads.

They've been involved in the process, but have they really understood it? Because people come to, um, their workplace, uh, with their own mental models, their own perceptions, their own biases, um, their own lived experience, cultures, all that sort of thing, and that impacts how they make decisions, how they interpret things.

If that's not explored, then you don't really understand whether or not people have genuinely understood what's being discussed in the room, and have they had the opportunity to share their perspectives? So in a lot of cases, they're nodding.

There's politeness.

There's, um, the assumption that they are in agreement.

Hmm