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Sonya Dolan

Jun 12, 2026

12:36
That's such a humbling question.
12:38
Yeah.
12:39
Yeah, absolutely.
12:40
You know, it's people that we think of as like partners in our care, you know, instead of versus, like we really want to create something that everyone working within healthcare feels like we are also in connection with them, not in competition, not we're better than, or, you know, we're doing it differently and that's the way to go.
12:59
So it can be... hard to think about what places should do differently.
13:05
I think for me, it comes down a lot to it's things that they wish they could do.
13:11
I don't think any hospice out there is thinking like, oh, I don't need to do anything else.

6 MINS LATER

19:33
Fast forward 10 years from now, what would success look like? How would you hope the landscape of serious illness care evolves so people get the kind of care that metal is providing?
12:36
That's such a humbling question.
12:38
Yeah.
12:39
Yeah, absolutely.
12:40
You know, it's people that we think of as like partners in our care, you know, instead of versus, like we really want to create something that everyone working within healthcare feels like we are also in connection with them, not in competition, not we're better than, or, you know, we're doing it differently and that's the way to go.
12:59
So it can be... hard to think about what places should do differently.
13:05
I think for me, it comes down a lot to it's things that they wish they could do.
13:11
I don't think any hospice out there is thinking like, oh, I don't need to do anything else.

6 MINS LATER

19:33
Fast forward 10 years from now, what would success look like? How would you hope the landscape of serious illness care evolves so people get the kind of care that metal is providing?
20:52
So what advantages does that give you and what challenges does it also create?
20:57
Yeah, it's both.
20:58
You know, there's the beautiful part of it, which is anyone can come here.
21:04
You do not need a referral.
21:05
You don't need a note from your doctor.
21:07
You can come to our website and sign up and receive care like next week.
21:11
So that was really important to us to remove a lot of what feels like red tape for access to this type of care and say anyone should be able to access this immediately.
24:32
Is there not?
20:52
So what advantage does that give you, and what challenges does it also create?
20:56
Hmm.
20:57
Yeah.
20:58
It's both.
20:58
You know, there's, there's a b- there's the beautiful part of it, which is anyone can come here.
21:04
You do not need a referral.
21:05
You don't need a note from your doctor.
24:32
Is there not?

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