
Bridget Sumser
Bridget Sumser, LCSW, is a licensed clinical social worker and Director of Counseling & Programs at Mettle Health, with over a decade in palliative and end-of-life care.
5
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Jun 26, 2026
How to Find Okay-ness in the Messiness of Grief
26:12
26:32
26:51
27:00
41:41

Helen BauerHOST
Because I think we really do rip people apart about how they provide grief support.

Bridget SumserGUEST
We really lack angry fluency, right? We don't know how, it is not baked into our cultural norms, speaking in massive cultural broad strokes, right? This is not, this would never be true for all people in this country, you know.

Bridget SumserGUEST
There's an endless nuance here, but as a society at large, we don't center grief or grief experiences.

Bridget SumserGUEST
So we don't have like the musculature really for how to show up for one another in these spaces consistently.
15 MINS LATER

Helen BauerHOST
Well, that's a perfect segue into the next question that we wanted to talk about was what practices have you seen that are most helpful for folks like us who are working in the end-of-life space, palliative care and hospice? What have you found most helpful in honoring those losses while we're continuing to care for other people, our patients, our clients, and for ourselves at the same time?
Part Two | The Missing Middle in Healthcare—And Why It Matters
6:32
7:07
7:20
13:41
C
6:20Chris ComeauxHOST
What kinds of needs do you guys find patients and families have that the current health care system doesn't address? So where are those gaps that you're addressing?

Bridget SumserGUEST
I think we could go down so many roads with this question, but I think... and Sonia knows that this is sort of my bend, I feel like we do not do grief justice, right? We have, and it's part of why we think about illness, grief, and dying is that we have landed grief on the other side of death, right? We have sort of packaged it as the response to a death, to bereavement.

Bridget SumserGUEST
And I think that what we know about the experience of illness and bodies changing is that even before diagnosis, this is a grief process because something is different.

Bridget SumserGUEST
And maybe we have the language for it, and maybe we don't, and maybe we get more precise in our understanding about what's happening, but it kicks off perpetual change.
6 MINS LATER

Sonya DolanGUEST
But then I think, you know, how does how does that get implemented? Who are the people who would do that? within those hospice spaces so there's you know there's the i know that most places would love to do more things you know for for caregiver groups for the people who are attending to the patients who are dying and it's it's hard so i just want to recognize that too is like we get to make this thing that the way that we want to because we're outside of the health care system but there's a lot of there's a lot of regulatory and restriction within that makes it difficult I
Part Two | The Missing Middle in Healthcare—And Why It Matters
6:32
7:07
7:20
13:41
C
6:20Chris ComeauxHOST
What kinds of needs do you guys find patients and families have that the current health care system doesn't address? So where are those gaps that you're addressing?

Bridget SumserGUEST
I think we could go down so many roads with this question, but I think... and Sonia knows that this is sort of my bend, I feel like we do not do grief justice, right? We have, and it's part of why we think about illness, grief, and dying is that we have landed grief on the other side of death, right? We have sort of packaged it as the response to a death, to bereavement.

Bridget SumserGUEST
And I think that what we know about the experience of illness and bodies changing is that even before diagnosis, this is a grief process because something is different.

Bridget SumserGUEST
And maybe we have the language for it, and maybe we don't, and maybe we get more precise in our understanding about what's happening, but it kicks off perpetual change.
6 MINS LATER

Sonya DolanGUEST
But then I think, you know, how does how does that get implemented? Who are the people who would do that? within those hospice spaces so there's you know there's the i know that most places would love to do more things you know for for caregiver groups for the people who are attending to the patients who are dying and it's it's hard so i just want to recognize that too is like we get to make this thing that the way that we want to because we're outside of the health care system but there's a lot of there's a lot of regulatory and restriction within that makes it difficult I
The Missing Middle in Healthcare—And Why It Matters | Part One
10:56
11:05
11:14

Bridget SumserGUEST
So mental health provides virtual care and accompaniment for those facing illness, grief, and dying.

Bridget SumserGUEST
Like how you might identify yourself within any of those sorts of buckets is self-defined.

Bridget SumserGUEST
It's really a sort of self-identified, I'm dealing with grief because I'm about to become a mom and my mom died when I was young.
19 MINS LATER
The Missing Middle in Healthcare—And Why It Matters | Part One
10:56
11:05
11:14
30:22

Bridget SumserGUEST
So mental health provides virtual care and accompaniment for those facing illness, grief, and dying, and it's big.

Bridget SumserGUEST
Like, how you might identify yourself within any of those sorts of buckets is self-defined.

Bridget SumserGUEST
It's really a sort of self-identified, "I'm dealing with grief because I'm about to become a mom, and my mom died when I was young.
19 MINS LATER

Sonya DolanGUEST
So really wanting to do away, um, with the hierarchy that exists within a lot of the healthcare system of doctors up here and then we go down, and that, that felt really important to us.