R
Rob Whitten
3
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3
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Jul 22, 2026
Jane Lo and Rob Whitten, p!ng
22:01
22:06
22:18
28:51

Rob WhittenGUEST
Yeah, I think the other big piece is we've focused a lot on this customer pickup experience.

Rob WhittenGUEST
And so in our mind, yes, we're starting with coffee and energy drinks, but this customer pickup experience is going to change the way micro retail works, right? Like the way you get things from your car.

Rob WhittenGUEST
So we're starting with beverages, but we'll move on to packaged snacks and convenience items and Eventually, I really want to get into some automated food things.
6 MINS LATER

Jane LoGUEST
You know, I think that robotics will open up more jobs to people who are just good at fixing things.
Crowdfunding Through the Eyes of a Founder: Lessons from P!ng's Journey
6:57
7:07
7:22
7:31

Rob WhittenGUEST
Well, I mean, when we first, first started, like the company, you know, we did the, Oh, we're going to go out with a pitch deck and a dream and try to raise money.

Rob WhittenGUEST
And we, we pitched everybody that would listen, you know, very, you know, kind of, first time entrepreneur sort of thing to do, right? Anybody that listens, obviously they're interested.

Rob WhittenGUEST
I mean, it's not all wasted, right? Because you get to know people and some of those people like Hustle Fun did later come back after we went and did something.

Rob WhittenGUEST
We did our first pilot and, you know, Haley Bryant was, you know, holy crap, you did all that? stuff that you were talking about.
P!ing / The Robot Coffee Drive Thru Disrupting the $50B Business | Rob Whitten & Jane Lo
8:52
9:10
9:18

Rob WhittenGUEST
in a, in a way that is like really going to lead them down the path of true automation, right? And, and we've spoken to, to them, right? You know, they, they don't think of, um, their requirement set in, in a way that is automatable.

Rob WhittenGUEST
We aren't tied to our existing buildings, right? So we have a blank sheet of paper when we think about automation, and so we automate things that we know we can automate.

Rob WhittenGUEST
And, and so not, not having all the constraints of an existing business, uh, makes it a lot easier, and that's kinda one of the things I learned from the food truck is d- if you're gonna do it, do it.
26 MINS LATER
