when you're training your staff, how you talk about this idea of having appropriate expectations for the child or children that you're working with.

Yeah.

So that's so key because it always cracks me up when a counselor comes to me or to one of our other directors and is upset because they asked a group of eight-year-old boys to do something.

And shockingly, the eight-year-old boys didn't drop everything that they were doing and do exactly what the counselor said in the timing that the counselor asked for it.

And the counselor then gets really frustrated because their expectation of of what the camp or a group of campers is going to do did not match their experience.

And so they automatically like zero to a hundred with getting frustrated or angry.

And so we talk a lot about, I mean, we do all of the age characteristic stuff, you know, using resources that are available on what to expect from certain age groups.

What do you, how do you get your counselors to calm?

Good policy.

Yeah.

I want to just really quickly go back to Andy.

You said something about kids being on medication vacations for the summer and just all of your faces lit up when he said that and you all nodded.

And I just, we don't call it an intake questionnaire or what do you call it at Ramacoy? The Well, we have a personality profile.

Okay.

We need to come up with a better name for ours.

And then the follow-up question

And then in terms of kind of what you did in that first year, now that we've noticed that we need to focus more on first-time families, what are some of the things that you do to prioritize that group?

So, and this is obviously I'm coming from an overnight camp experience and from an overnight camp experience where parents are not coming to my camp.

They're not coming to my camp for an open house.

They're not coming to my camp to drop their kid off or pick them up.

So the trust level is huge.

through the roof.

And so the building relationship piece is super important to us.

So we just provide resources and the families know where to find it because they have their liaison who starts them through that whole process.