J
Jackie Port
2
APPEARANCES
1
PODCASTS
012
DEC 30
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Oct 28, 2026
Onboarding New Families Part 2 - with Jackie Port and Maria Horner - The Day Camp Pod #143
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19:59Jackie PortGUEST
I mean, we have somebody starting every week through week five because that's our second.
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20:03Jackie PortGUEST
But we, the week before, every morning our leadership team meets and goes over what we need to go over.
J
20:08Jackie PortGUEST
And then it's up to the leadership team to share it with their division leaders.
8 MINS LATER
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28:30Andy PritikinHOST
Cause of course, like you said, Jackie got new kids starting every Monday, but on first day, of course you have the most.
Onboarding New Families Part 1 - with Jackie Port and Maria Horner - The Day Camp Pod #142
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20:29Jackie PortGUEST
But I really think that one size fits all, not identifying that that is not true was really... an aha moment for us when we realized, especially over the past, since COVID, I would say, we are getting such a larger influx of non-typical camp families that they need to be spoken to and they need to be educated and they need to be handheld in a very different way than the third generation Ramakoi camper that's coming for four years and going to sleepaway camp.
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20:57Jackie PortGUEST
You know, if they haven't drank the Camp Kool-Aid yet, they need to be handled differently.
14 MINS LATER
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35:11Andy PritikinHOST
So how do you guys set expectations to these families besides what you're writing in the parent resource guide that they probably don't read?