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Jackie Port

Oct 28, 2026

19:56
Well, we
19:56
also have, we could have somebody seven weeks starting week two.
19:59
I mean, we have somebody starting every week through week five because that's our second.
20:03
But we, the week before, every morning our leadership team meets and goes over what we need to go over.
20:08
And then it's up to the leadership team to share it with their division leaders.
20:12
So it will be on Thursday or Friday the week before.
20:15
Here's a...

8 MINS LATER

28:30
Cause of course, like you said, Jackie got new kids starting every Monday, but on first day, of course you have the most.
20:21
Exactly.
20:21
And we have people that come from Manhattan and we have alumni.
20:26
We have people from the suburbs.
20:27
We have people from all over the place.
20:29
But I really think that one size fits all, not identifying that that is not true was really... an aha moment for us when we realized, especially over the past, since COVID, I would say, we are getting such a larger influx of non-typical camp families that they need to be spoken to and they need to be educated and they need to be handheld in a very different way than the third generation Ramakoi camper that's coming for four years and going to sleepaway camp.
20:57
You know, if they haven't drank the Camp Kool-Aid yet, they need to be handled differently.
21:02
And that's where we've been putting a lot of our focus.

14 MINS LATER

35:11
So how do you guys set expectations to these families besides what you're writing in the parent resource guide that they probably don't read?

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