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Lou Carlozo

Sep 21, 2026

10:47
But I keep going back to why would this time be different? I'm trying to be skeptical here.
10:55
It's a good question.
10:56
It's an outstanding question.
10:59
And admittedly, we cover this in the book.
11:02
What it's going to take is a lot of courage on behalf of the CEOs that are running the banks, because right now it's such a. product-centric milieu that we're in, sell credit cards, sell mortgages.
11:17
And it's hard to get any leader to break out of that mindset, especially when, well, this is generating revenue now.
11:25
We're talking about a five-year path.

8 MINS LATER

19:19
Lou, do you want to add anything from your perspective, from like Bankadelic, et cetera? Yeah, absolutely.
8:28
But I'd love to get your thoughts on what you saw in Dharmesh's writing and then what you kind of did in terms of, I guess, making it more approachable for the layperson.
8:40
Yeah, let's talk about the seeds.
8:42
First of all, you guys do a brilliant job with your FinTech Futures work.
8:46
And that was when I realized you both had writing talent.
8:50
I knew you had talent and ability in so many other areas.
8:53
But my reaction reading your work was, wow, I'm learning something here.
8:58
This is really relatable.

20 MINS LATER

28:47
I don't know how we got to that point, but what are the skills that the boards or banks really need, do you think, going forward? I think, first of all, it's
7:36
But I'd love to get your thoughts on what you saw in Dharmesh's writing and then what you kind of did in terms of, I guess, making it more approachable for the layperson.
7:49
Yeah, let's talk about the seeds.
7:50
First of all, you guys do a brilliant job with your FinTech Futures work.
7:55
And that was when I realized you both had writing talent.
7:58
I knew you had talent and ability in so many other areas, but my reaction reading your work was, wow, I'm learning something here.
8:06
This is really relatable.
8:09
And the seeds of the book, as I understand it, began with a working title, Limitless.

14 MINS LATER

22:24
What do you think? Credit cards

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