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Lizzie Webb

Lizzie Webb

Fitness expert

Oct 12, 2026

9:57
So tell me when you approach that lead management sales process, do you guys view it more as an ops program or is it a joint program? And I would love to really dig into how do you communicate the importance of that lead management program to your franchisees?
10:15
Thank you, guys.
10:16
Well, first of all, I only have myself to blame.
10:18
So that's the first thing I would say on this, you know, like there's no one else.
10:21
So it's just, you know, if it's one side or the other, it's still me.
10:24
So that kind of, I think, solves that a little bit because I think you were there.
10:27
It's very much used to throw that ball back into, right, you know, kind of where the problem is.

9 MINS LATER

19:20
Yeah.

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