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Dave Hansen

CEO of ClientTether, a franchise CRM company, and host of The Franchise Advisory Board Podcast interviewing franchise leaders.

Oct 12, 2026

Franchise Spotlight with Katherine LeBlanc

Franchise Spotlight with Katherine LeBlanc

Where Your Lead Funnel Is Breaking (And How to Fix It)

Oct 12 · 48m

Katherine LeBlancHOST
15:38
Mm-hmm.
Dave HansenGUEST
15:39
But I feel like it has to be a joint-owned venture.
Dave HansenGUEST
15:43
CRM, because CRMs nowadays, at least the good ones, they are also marketing automation tools.
Dave HansenGUEST
15:49
They are also the dashboarding and reporting tools.
Dave HansenGUEST
15:52
They're also the franchise... management for some extent, like the franchisee data flows up and down.
Dave HansenGUEST
16:01
So the FPCs use good tools.
Dave HansenGUEST
16:03
Like we have FPCs that use clientele all the time just to see how are people benchmarking against each other.

8 MINS LATER

Katherine LeBlancHOST
24:28
You know, Dave, tell me when you have clients that are hesitant to use AI in that part of the funnel, what are some of the objections you hear?

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