K
Kyle Mountsier
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APPEARANCES
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Sep 21, 2026
The 2% Fee That Cost a Dealer Group $1.9M, Stellantis Caps Ad Prices (09.21.26)
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Paul J. DalyGUEST
A little over a year ago, we had the opportunity to go out to Kazakhstan and it was an incredible experience just because

Kyle MountsierGUEST
And in Kazakhstan, they're, of course, closely bordered to, they're right bordered to China.

Kyle MountsierGUEST
The most interesting thing that we saw is we saw All of these vehicles that were Chinese vehicles that we believed to be only EVs, they're as gas vehicles.

Kyle MountsierGUEST
And so when we look at the Chinese threat for profitability, when they look at the US, they're not just looking at the US as an EV only attraction.
"The Breach Is Coming!" The Vibe Coding Security Bomb Hidden Inside Your Dealership (& What Every Dealer Building AI Tools Needs to Know) | More Than Cars
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Kyle MountsierGUEST
So what's so interesting to me in, in retail auto is that every conference you go to, every LinkedIn post, every single thing is targeted around the marketing effort, right? We talk about CDPs, marketing automation platforms, what m- m- marketing tools are available, the, the communication, CRM.

Kyle MountsierGUEST
Everything is, the communications are all around marketing, yet the decision, the hand, the, the, the bag is held by someone that's full-time job most often is not that, right? And so we put so much energy around customer acquisition or cu- customer life cycle marketing in the communication within the industry, but then we put one person in charge of 13 rooftops to handle 100% of customer communications, content creation, uh, managing the internal teams, the internal communication-
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Kyle MountsierGUEST
So to that point, f- for sure, the DMS, the CRM, your marketing automation platform, your CDP if you've gotten that far and built that, already has structured data.

Kyle MountsierGUEST
W- the, there might be arguments like, "Ah, the DMS is messy, the CRM is messy." Yeah, it's messy, but, like, there's already great structured data in there.
