So to continue with lessons learned, Kathleen, has there been a moment where AI surprised you in an HR context, whether it worked better than you expected or revealed challenges you hadn't anticipated? And walk us through what happened and what you took away from it.

Wow, that's a great question.

And one of the biggest lessons that I learned early on was during a prompt-a-thon I did with my team.

So we had a HR coordinator call one day and self-reported, and she said, Kathleen, I need to call and tell on myself.

And I said, okay, what happened? I mean, no CHR ever wants to hear that, right? And she said, what'd you do? And she said, you know...

At this point, you know, there was very limited use of AI in the workforce, and she's like, I was under the gun, and I used ChatGP to write a job description.

And she kind of ducked her head, and I said, okay, that's all right.

I'll take a little bit