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John Hitch

Sep 10, 2026

14:05
So shameless plug, everybody make sure you read it.
14:09
So what you're talking about, Jade, is really change management.
14:14
And that's something I've also heard a lot about it, particularly with dash cam technology, especially with Netrodyn.
14:24
I don't know if this is cliche, but it's all about the carrot and the stick.
14:28
So on the one end, if you're going to deploy dash cams across like a hundred truck fleet or something, You want to start with a couple, find your best drivers, the ones that are, you know, more rah-rah, whatever the fleet is, and see how they like it.
14:45
And once they get it all figured out, then that word of mouth is going to catch on to the other drivers because drivers talk to each other.
14:53
And, you know, the other important thing is to make sure it's just not always punitive.

5 MINS LATER

20:06
Is that right? About retaining some of your best techs, maybe changing how the shop looks, works, feels for them?

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