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Dennis W. Pullin

Dennis W. Pullin

CEO of Virtua

Feb 16, 2026

89:52
How, how do you ensure you're showing up with purpose every day and not just, not just treating this like a business?
89:56
First of all, you gotta m- try and better understand the people that we're taking care of and understanding what their needs are and demonstrate that we're gonna be there for them when they need us, how they need us, and where they need us.
90:10
And being consistent.
90:12
You know, Elijah, she was asking about taking care of, um, certain population, and Black men in particular.
90:18
You know, there's a lot of distrust in healthcare, and it's warranted.
92:02
Really?
92:02
Sometimes, you know, people show up with their own biases, and, and that, when I'm talking about people, some of the staff.
92:10
We have to- Educate folks.
11:37
Really?
11:37
Sometimes, you know, people show up with their own biases, and, and that, when I'm talking about people, some of the staff.
11:44
We have to educate folks.
11:47
And so at Virtua, we do unconscious bias training, because there's this misnomer oftentimes when some of us show up in emergency rooms that we're either drug-seeking or our-

8 MINS LATER

20:26
Mm-hmm.
20:26
Everybody wants to be treated like they matter.
20:28
Everybody wants to feel like they have a voice.
20:31
And so I know those nurses feel like they need to be represented such that they could have a voice.

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