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Cynthia O'Keefe

Cynthia O'Keefe

Founder of O'Keefe Hospitality and Communications & Creative Director at The Moore Miami, a cultural venue she runs with her life and business partner Simon Sorpresi. Founding chair of the Bass Museum Women's Circle.

Aug 27, 2026

11:38
Yeah.
11:38
And it, it actually goes on the heels- Of what you were just saying, belonging and sense of community, that translates to the people that work with you and for you.
11:49
And as a good leader, you know, guest experience is something that we talk about in hospitality all the time.
11:55
But I think that throughout our career we've started to see that it's also we're stewarding careers, and we've been around for a while, so that's important is the people who work with us, it's their work experience just as much as the guest experience.
12:10
That, I think, is vital, vital to any place.
13:02
... slightly different?
13:03
Yes.
13:04
Yes, I certainly do.

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