If they have these holes on their shelves, what's that going to do to their brand? What is that going to ultimately do to the treasure hunt experience?

It really gets back to the customer, right? And the promise that you're making as an off-price retailer to the customer.

The promise that Big Lots made was you're going to get stuff cheap.

Good stuff cheap was what it was.

First quality merchandise.

It's going to be inexpensive because we're a closed-out retailer.

Then it became a never-out retailer.

There's not, as you said, not empty pegs, but like it doesn't look abandoned.

Can you talk a little bit about that? What are some of those wrong things that retailers focus on?

In so much of it, it's retail marketers.

We get so caught up in these crazy vanity metrics and getting them to the two decimal points and saying how accurate they are.

And that's not how light works.

You need to get to where you're about 80% sure about what your next decision is and pull the trigger and see what happens.

And then, of course, correct from there.

The things that I see in companies that are so frequently is no one is willing to admit they're wrong.

That's where I think we're headed.